Program Assistant Jobs

The Program Assistant Accomplishes This By Being Responsible For The Following Duties
The Program Assistant is usually the first contact neighbors have with our centers so their role is very important in making sure we serve our neighbors with the resources, education and connection they are looking for.

• Administrative support to campus includes but not limited to customer service, answering phones, taking and relaying messages, fee collection, distribution of correspondence, preparing reports as needed and inventory management
• Assist with center marketing such as: updating of lobby TV PowerPoint, creating of flyers and publishing posts on social media
• Ensure all lobby areas are equipped with up-to-date information regarding programs
• Support center functions as needed
• Data entry including but not limited to class attendance and enrolling into and/or dropping students from classes, as applicable
• Make reminder phone calls for class start dates and/or cancellation of classes, as applicable, to members and instructors
• Help with membership creation and renewals
• Manage the front desk at the center
• Attend weekly staff meetings and work closely with other Program Assistants
• Support Community Resource Specialist, Manager of Community Development & Community Developer with other tasks as needed

Qualifications
Skills
Required
Active Listening: Novice
Caring: Novice
Communication: Novice
Compassion: Novice
Customer Service: Novice
Dependable: Novice
Emotional Intelligence: Novice
Enthusiastic: Novice
Focused: Novice
Good Judgment: Novice
Helping Others: Novice
Honesty: Novice
Initiative: Novice
Inspiring Trust: Novice
Interpersonal Skills: Novice
Multitasking: Novice
Optimism: Novice
Resourceful: Novice
Preferred
Microsoft Excel: Novice
Microsoft Office: Novice
Microsoft Word: Novice
Social Media Experience: Novice
Team Oriented: Novice
Behaviours
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Motivation
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Education
Required
High School
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)