Product Manager - Ecommerce

This is a remote position; the selected candidate can reside and perform the work from anywhere within the United States.
About the Role:
The Product Manager – eCommerce – is responsible for the execution, and optimization of product initiatives through which we enable our customers to shop for accessories, parts, and OnStar products and services online. This includes collaborating with other teams to ensure the successful launch of new products. The role requires strong analytical and communication skills, leveraging data and experience to identify problems and define solutions, and a passion for delivering exceptional products that drive business results and exceed customer expectations.
General :

• Manage and execute on multiple projects in parallel, balancing the needs and timelines of each simultaneously.
• Work closely with UX/UI designers to develop intuitive and compelling user interfaces.
• Continuously iterate and improve the product based on user feedback, business performance, and market and competitive developments.
• Create and maintain product backlogs and prioritize features and enhancements based on business value, customer needs, and technical feasibility.
• Leverage a deep understanding of product management for digital products to manage priorities and execution across teams/disciplines.
• Conduct post-launch analysis to evaluate product performance and identify areas for improvement.
• Develop and manage product requirements, including user stories, functional specifications, and acceptance criteria.
• Manage product launches, including developing go-to-market strategies and coordinating cross-functional teams to ensure successful releases.
• Attend regular scrums, stand-ups, and status updates to help drive priority decisions and remove roadblocks.
• Collaborate with cross-functional teams, including business, design, and technology, to ensure product goals and priorities are well defined, understood, and executed.

Education & Experience:

• Exceptional verbal and written communication and project leadership skills, including an ability to communicate effectively at an executive level.
• Bachelor’s degree required
• Proven ability to collaborate with and achieve actionable results through others, build strong and sustainable relationships, and interact at all levels of the organization.
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative.
• Experience with Agile software development methodologies and practices.
• Extensive knowledge and experience in the development of web, native app, and hybrid app products, with a proven history of successfully delivering consumer-centric digital solutions to market.
• Demonstrated ability to identify, understand, and drive resolution of complex, mission-critical product issues.
• Minimum 5 years’ experience working in the digital product management
• Extensive experience managing technical, user, and business issues in a fast-moving digital organization.

Preferred Qualifications:

• Experience in retail highly desired.
• Education and/or experience in a technical discipline (computer science, software engineering, decision science, AI/ML) a plus.

Competencies:

• Evaluating - Situational Judgement
• Planning - Vision Development
• Communication - Public Presentation
• Managing Mindset - Composure
• Performing - Delegation
• Influencing - Professional Courage
• Problem-Solving - Process Improvement
• Managing Processes - Project Management
• Managing Mindset – Results-Focused

Experiences:

• Marketing Experience
• Experience Developing / Executing Regional Strategies
• Forecasting Experience
• Business Process Management Experience
• Change Management Experience
• Business Operations Experience
• Negotiation Experience
• Project Management Experience
• Data Analytics Experience
• Experience Working on Cross-Functional Initiatives
• Portfolio Management Experience
• Portfolio Planning Experience

Skills
Additional

• User Research
• Business Acumen
• Strategic Planning
• Product Management
• Attention to Detail
• Product Launch
• Prototyping
• Decision Making
• Roadmapping
• Anti-Corruption
• Financial Modeling
• Agile
• Market Analysis
• Business Analysis
• Data Analysis
• Capacity to understand and embrace new technology
• Competitive Analysis
• Project Management
• Market Research
• Business Planning
• Analytical ability
• Design Thinking
• Negotiation
• Go-to-Market Strategy
• Marketing Strategy
• Customer Needs Assessment
• Business Communication
• Automotive Product Launch
• Artificial Intelligence
• Capacity Planning
• Communication Skills
• Product Development
• Advanced Analytics

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
COMPENSATION: The median level of salary compensation for this role is $90,223.08 - 144,122,52 Annually.
BONUS POTENTIAL: An incentive pay program offers payouts based on company performance, job level, and individual performance.
BENEFITS: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Tuition assistance and student loan refinancing;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Discount on GM vehicles for you, your family and friends.
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.