Product Lead, Discovery Jobs

Are you looking to change the future? Do you like to build things from the ground up? Do you thrive in ambiguity yet love to uncover clarity? If yes, let's talk because we have a newly created opportunity in the role of Product Lead, Discovery!

The Guardian Strategy & Innovation Team is looking for a discovery-focused product lead. In this role you will own the exploration of net new and re-imagined areas of opportunity in finance, wellness, and protection to inspire wellbeing. Your early-stage instincts and user-centric point of view will help craft quantitative and qualitative studies to uncover new insights leading to breakthrough products. You will work with a cross-functional group of colleagues to lead exploration, ideation, concepting, and product development from 0 to 1.

You will be expected to get your hands dirty – crafting research guides, synthesizing insights, building prototypes, working with designers and developers – all in the name of continuous innovation.

If you are an entrepreneur-type who is looking to work for a purpose-driven company disrupting an age-old industry, look no further. Come explore Guardian!

You are

• You seek out problems to solve and often find yourself imagining new solutions in everyday experiences.
• A business designer.
• You enjoy engaging others to uncover new perspectives as you learn your way to better outcomes.
• Constantly curious.
• Though you may be a generalist, you enjoy going deep in various issues to produce the understanding necessary for product success.
• Flexible and creative, comfortable shifting between independent work and partnering with others in collaborative settings.

You have

• Flexibility to perform in lead or support roles, depending on the project.
• A knack for crafting a good story via PowerPoint or other means.
• Some but not all the above - that’s okay. Apply!
• User research knowledge and experience (1:1, focus group, etc.).
• Functional understanding of modern technology concepts.
• Books that may include “Inspired,” “Scrum,” “The Lean Startup,” “Freakonomics” or “Change by Design”.
• Experience using creative tools such as Figma or the Adobe Suite.
• Good planning, organizational, analytical, decision making, and communication skills.
• Knowledge of business design, finance, marketing, operations, or other business areas.
• The ability to take direction but also push back with evidence-based findings.
• Experience with Design Thinking/Human-centered design (IDEO methodology), UXR, or a social economics background.
• Desire to innovate rapidly and live out agile principles.
• Leadership influence even without direct line of authority.
• Comfort with both qualitative and quantitative research techniques.
• Passion for product discovery with product delivery capabilities.

You will

• Find, gather, generate, and analyze internal as well as external data.
• Build business cases & presentations to share at all levels of the organization as well as external clients.
• Be responsible for product discovery into product delivery efforts.
• Create new frameworks to convey outputs in compelling ways.
• Coordinate with colleagues within and outside of the Innovation Team to drive optimal outcomes and deliver multiple new offerings into the market each year.
• Interpret learnings, generate insights, develop opportunity areas, brainstorm solutions, create prototypes, and test concepts.
• Manage moderate to high complexity projects and multi-disciplinary teams.
• Design experiments for new offerings to validate desirability, feasibility, and viability.
• Perform consumer research including individual interviews, focus groups, surveys, concept tests, market analysis, and pilot tests to support business decisions.
• Work with procurement, technology, marketing, and others to bring concepts to life.

Location

This is a flexible position requiring 2 days per week in the Boston, MA Guardian office.

Salary Range

$77,800.00 - $127,810.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Health care accounts – flexible spending, health reimbursement, and health savings accounts
• Vision plan
• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
• Critical illness insurance
• Dental plan

Life and Disability Insurance

• Accident insurance
• Company-paid Life and Disability insurance plus voluntary supplemental coverage

Retirement and Financial

• Complimentary 1:1 financial guidance with a licensed Fidelity representative
• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)
• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Adoption assistance
• Emotional well-being, mental health, and work/life resources powered by Spring Health
• Commuter benefits in select metropolitan areas
• Tuition reimbursement
• Student loan assistance
• College planning
• Child, adult, and elder back-up care support through Bright Horizons
• Wellness programs, including fitness program and equipment reimbursement

Justice, Equity, Diversity & Inclusion (J.E.D.I.)

• Employee Resource Groups that advocate for inclusion and diversity
• J.E.D.I. certification and training programs
• Matching gifts/volunteering

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].