Principal Technical Program Manager, Visibility

Build the first modern logistics platform
The opportunity: Visibility Team
At the core of that mission is first and foremost being able to see where your goods are throughout the entire supply chain – both accurately and timely. This level of visibility builds trust and is what our team is about. The Visibility team at Flexport aims to leverage technology to build unprecedented levels of visibility and reshape how we see “Where’s my stuff?” in Global Trade.
We’re looking for a Principal Technical Program Manager who will help us realize our vision. You’ll work alongside other self-starters interested in solving complex real-world problems and making global commerce more transparent. You will create solutions that ensure the best data quality and provide transparency to our customers to move their goods around the globe efficiently and on time.
You Will

• Partner with engineering, product, and business stakeholders to orchestrate the delivery of the company’s most critical initiatives
• Drive cross-functional planning and development, ensuring that program tasks are complete on time, and managing resource, scope, and quality constraints
• Facilitate discussions, decision making, and conflict resolution
• Establish effective working models and mechanisms for the larger organization, e.g., drive OP, establish a regular cadence for managing by objectives
• Identify and manage cross-team technology dependencies and align teams on roadmaps to ensure timely delivery of initiatives.
• Proactively identify and remove blockers for the product and engineering teams, and manage stakeholder expectations.
• Understand the technical architecture of the solution, analyze data to identify root causes of problems, and partner closely with engineers to resolve technical impediments
• Clarify ambiguities in product requirements and drive the development of technical requirements
• Determine people, processes, and technical solutions to address issues
• Provide transparency and communication to key stakeholders about program status, risks, and changes in plans

You Should Have

• A bachelor’s degree in Computer Science/Engineering or a related discipline
• Excellent written and verbal communication
• A data- and metrics-driven mindset
• Ability to effectively manage ambiguity and competing priorities to help teams prioritize and focus
• 10+ years of technical program management or equivalent experiences, including management of large-scale programs
• Ability to roll up your sleeves and get things done; a strong owner where no task is beneath you
• Strength in project/program planning, organization, and time management
• Self-motivation and ability to work independently
• Strong understanding of software product development and software architecture concepts
• A strong track record of delivering results into production for your customers

Bonus Points If You Have

• Experience working in supply chains, global logistics, finance, or the measurement and optimization of software systems and development processes.
• Experiences demonstrating strong strategic thinking
• Effectively mentored others in the past
• Experience driving machine learning-based solutions to tackle complex problems

About Flexport:
We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Worried about not having any freight forwarding experience?
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
To learn more about what our tech teams have been up to, head to the Engineering Blog.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this full-time position: (exclusive of bonus, equity and benefits.) $219,600 - $244,000 USD per year