Principal Program Manager Jobs

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The Global E-commerce team is looking for an experienced, analytically inclined Principal Program Manager to deepen understanding of on-going businesses and explore further areas for management and growth opportunities. This individual will be instrumental in providing insight during the entire business management process- including recommending measurable and realistic goals in the planning phases and continually monitoring and providing improvements throughout. This role will require navigating data among vastly different businesses so deep understanding is key and precision is the most basic requirement to being successful. Ideal candidates will be masterful at translating business jargon into quantitative values and using the latter to communicate to cross-functional teams to guide business decisions and direction.

What You Will Do

• Has the potential to become a subject matter expert in areas concerning global business or e-commerce
• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
• Own projects involving selected organization
• Coordinating cross-functional teams, and communicate with internal and external parties
• Design, develop and improve automated reports and dashboards to measure performance and support business needs
• Ability to operate simultaneously and effectively in both tactical and strategic modes
• High proficiency with SQL. Python and Tableau experience preferred.
• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $114,030/year in our lowest geographic market to $211,770/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• 12 Public Holidays
• Long-term/Short-term Disability
• Paid Parental leave
• Employee Assistance Program (EAP) program
• MTV - [Free] Electric Car Charging Station
• Medical/Dental/Vision/Life, AD&D insurance
• Pre-tax commuter benefits
• 401K Plan with Company Match
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure

General Description of Other Compensation

“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected].