People Operations Analyst Jobs

About thredUP

thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, thredUP has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes and accessories. Sellers love thredUP because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. In 2018, we extended our platform with thredUP’s Resale-As-A-Service (RaaSⓇ), which facilitates modern resale for a number of the world’s leading brands and retailers. thredUP has processed over 125 million unique secondhand items from 35,000 brands across 100 categories. By extending the life cycle of clothing, thredUP is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

How You Will Make An Impact

As the People Operations Analyst you will collaborate with the People Ops Team, People Business Partners, Legal, Finance and team members to provide data, complete analysis and support administration of people related programs. In addition to supporting the People Operations function, this person will partner closely with the VP, People Operations and Total Rewards to assist in administering our compensation programs. You will have current experience in an HR role and will have a strong interest in expanding their compensation knowledge. The ideal candidate thrives in a fast-paced environment where two days are rarely the same.

In This Role You’ll Get To:

• Perform data analysis
• Serve as the point of contact for employees and managers, providing guidance and support on People policies and procedures. Manage People Zendesk by routing tickets to the right contacts and responding to team member inquiries
• Ensure compliance with state and federal regulations and reporting requirements
• Perform other duties as needed in support of the People Operations Team.
• Administer new hire processing and onboarding for Corporate employees
• Maintain People Ops annual calendar
• Support the implementation of People policies, programs, and initiatives.
• Complete system audits and ensure data integrity
• Respond to requests for data related to subpoenas, Workers Compensation, and employment verifications
• Provide support for day-to-day operations of the People team

You must possess a strong interest and be eager to learn to:

• Benchmark new and existing positions across the organization against external market survey sources
• Participate in the development of compensation communications to ensure leaders and managers understand the compensation programs
• Participate in the testing, setup and rollout of the semi-annual market increase process in Workday
• Assist in auditing, communication materials and processing of quarterly performance increases for hourly Team Members
• Assist in submission of annual salary surveys
• Create job profiles for new roles in Workday, manage job architecture
• Stay up-to-date with market trends and competitive compensation practices

What We’re Looking For:

• Ability to handle highly sensitive and confidential employee matters with discretion
• 2+ years of relevant experience in People Operations, Compensation or HRIS
• Solution oriented, problem solver
• Experience with Workday preferred
• Must have advanced knowledge of G Suite and advanced excel skills
• Ability to work collaboratively and cultivate strong partnerships across departments
• Attention to detail, accuracy and proven organizational skills are critical to success in this role
• Demonstrated ability to be a self-starter, proven success as someone with excellent follow through
• Compensation Certification a plus

At thredUP, your base pay is one part of your total compensation package. This role pays between $55,000 and $75,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many thredUP employees also have the opportunity to own shares of thredUP stock, thredUP employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing thredUP stock if voluntarily participating in thredUP’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

What We Offer

• Flexible PTO (take the time you need) + 13 company holidays
• Generous paid parental leave for new mothers and fathers
• Competitive salary (we leverage market data)
• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
• Winner of Lattice's “People Vision” - recognizing thredUP as a top place to work for our investment in professional development and our innovations in work-life integration
• Hybrid work environment: 3 days in the office and 1 day remote each week
• Paid Sabbatical after 3 years of full time employment
• Employee stock purchase plan
• RaaS - Inc. Magazine, 2022 Power Partner Awards
• Many thredUP employees also have the opportunity to own shares of thredUP stock and are eligible for discretionary restricted stock unit awards
• Thrift the Look– TIME Magazine, The Best Inventions of 2022
• 4-day work week, with Fridays off
• Medical, dental, vision, 401k, life and disability insurance offered

We believe diversity, inclusion and belonging is key for our team

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email [email protected] the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.