Sr Director, People Operations & Technology

About Opendoor

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About The Role

As the Senior Director of People Operations and Technology, you will play a crucial role in developing and executing strategies to optimize the intersection of people operations and technology within Opendoor. You will lead a team and collaborate with various stakeholders across the organization to enhance the efficiency, effectiveness, and employee experience across the entire employee lifecycle. Your responsibilities will include overseeing HR systems, technology infrastructure, process improvement initiatives, and People operations. Additionally, you will provide strategic guidance to senior leadership regarding HR solutions that enable workforce planning, talent acquisition, employee development, performance management, employee engagement; as well as how we reward teams.

Role Responsibilities:

• Act as the primary owner to oversee the selection, implementation, and maintenance of HR systems and technologies, such as HRIS, applicant tracking, performance management, learning management, and employee engagement tools.
• Monitor key HR metrics and analyze data to identify trends, areas of improvement, and potential risks.
• Stay updated on emerging HR technology trends and provide recommendations for continuous improvement.
• Identify areas for process improvement within people operations and implement strategies to enhance efficiency, accuracy, and compliance.
• Develop and execute the overall strategy for people operations and technology in alignment with the company's goals and objectives.
• Identify opportunities to enhance technology and automation to streamline HR processes and enhance the employee experience.
• Collaborate with senior leadership to align people operations initiatives with business priorities.
• Collaborate with cross-functional teams to streamline and automate HR processes, such as onboarding, benefits administration, performance and rewards management, and offboarding.
• Ensure the integration and optimization of HR systems to support data integrity, reporting, and analytics.

Skills Needed:

• Exceptional communication and interpersonal skills.
• Excellent leadership and team management skills.
• Strategic mindset with the ability to align HR initiatives with business objectives.
• Strong analytical and problem-solving abilities.
• Proven experience in a leadership role overseeing people operations, HR technology, or related functions.
• Strong knowledge of HR systems and technologies, including HRIS, ATS, LMS, and employee engagement platforms.
• Experience in process improvement methodologies, such as Lean or Six Sigma.
• Solid understanding of HR processes and best practices across the employee lifecycle.
• Demonstrated ability to work collaboratively with cross-functional teams and senior leaders.
• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.

Bonus Points if:

• Active experience with Workday HRIS

Location:

Remote roles in the US are available in all states EXCEPT Hawaii, Alaska, Montana, or any US Territories.

Compensation:

The base salary range for this position in Colorado, Connecticut, Washington, and New Jersey is $224,000 - $280,000 / yr, and in California and New York City is $248,000 - $310,000 / yr. Base salary may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees

More About Us

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.

We Offer The Following Benefits And Perks

• Flexible vacation policy
• Full medical, dental, and vision with optional 85% coverage for dependents
• Paid time off to volunteer
• Generous parental leave

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.

Opendoor Values Openness

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.