People Experience Advisor Jobs

Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
People Experience Advisor
San Mateo, CA
Sony PlayStation has an excellent opportunity for HR Professionals with a unique background in HR matters. In this role you'll serve on a team of People Experience Advisors who handle almost any employee related issue from benefits to PTO, to leave of absence requests.
The Advisor provides HR operational and administrative support to both managers and employees. Duties include but are not limited to responding to tickets and or emails related to HR programs, policies, practices, and procedures. They will use technology to track and respond to issues. They should have a solid understanding of Workday from an HR perspective as well as a ticketing system such as ServiceNow. In addition, the Ideal candidate will have a working knowledge of excel for the basic formulas and pivots. The Advisor is also responsible for employee data and record transactions including reviewing onboarding documents prior to approving in Workday. May be called upon to help with other HR projects or tasks including engagement, onboarding, offboarding, background screens or acquisitions.
People Experience Job Duties:

• Complete on-boarding and off-boarding processes to maintain compliance, practices, and data integrity.
• Help with New Hire Orientations
• Collaborate with tier 2 to build and refine tier 0 reference materials and documentation.
• Complete Workday employee-related transactions as needed.
• Other duties as assigned.
• Reference policies, procedures, and practices to ensure consistent and accurate responses to employees related issues and/or inquiries.
• Help with background screening in HireRight.
• Perform HR administration transactions in respective applications as appropriate, within service level agreements with a high degree of accuracy and adherence to written procedures.
• Identify and call out inconsistent and incongruent processes, policies, and practices.
• Use good judgment and intuition to identify and raise potentially problematic issues.
• Work with excel files for various projects.
• Provide input, insight, and feedback relative to the development and implementation of resource materials, tools, and shared service practices.
• Manage assigned case load of ServiceNow tickets timely and accurately.

Qualifications

• Experience with Excel and basic formulas and pivots
• Experience using HireRight a plus
• A self-starter and self-motivated.
• Experience using ServiceNow to respond to inquiries.
• At least 1-2 years of experience in Human Resources or in a corporate environment.
• Experience using Workday to hire and complete transactions.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
$75,800 — $113,800 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.