Payroll Onboarding Specialist Jobs

:

• Ensure a high level of customer service when assisting customers.
• Validate and enter new customer payroll history into the client Payroll system.
• Communicate directly via email and phone with client Payroll customers in order to gather necessary payroll history.
• Relate to merchant onboarding issues and find pragmatic solutions to improve the onboarding process.
• Collaborate with the client’s Payroll team to identify improvements in customer on-boarding.
• Surface opportunities to improve tools, workflow, and customer experience.
• Assist with quarterly tax filings and tax payments for client’s Payroll customers.

You have:

• Excellent communication skills over email, phone, and in-person
• Tech savvy – Excel experience is a plus.
• 2+ year of experience in payroll, accounting, finance or relevant professional experience
• Strong attention to detail and loves working with customers.