Payroll / Hr - Operations (Success) Manager

SourceOne HCM, A leader in Payroll and Human Capital Management technology, has an incredible opportunity for a Payroll Administrator - Client Services Manager. Strong Customer engagement with a current and solid background in Payroll Tax, Time & Attendance, and Benefits Administration. As a proven leader and self-starter, you'll have to adapt quickly to all situations.Be able to promptly triage Client Issues to resolve Tax and Payroll compliance across a broad base of long-time SourceOne clientele. Responsibilities include managing a tight team of Customer Service Representatives to meet deadlines, assisting with client inquiries, and managing over 600 individual EINs with over 25,000 employees. Experience in Multi-State (21 different States) and California Payroll law is required. Please come prepared to substantiate a successful history of 3 to 5 years of current Payroll and Tax experience, preferably in a multiple employer production setting.
Our proprietary Apex Software is the star of the show! You must possess a unique aptitude for software programs as they relate to our multi-faceted service offering; [Time Clocks, Onboarding, and HR programs]. The successful candidate will be adept in Workflow processes and Client Management. We are Looking for a motivational Leader capable of problem-solving and "out of the box" thinking, all while making friends and forging life-long relationships with our loyal customers. Don't be misled; this is a fun, fast-paced, unpredictable production environment. You must and will thrive under pressure, wear many hats, meet deadlines and create Happy Customers. Bring your polished demeanor and Payroll skills and capitalize by being a part of a proven and successful 28-year industry-leading Independent Payroll Service Bureau. Be a strong team player and well-organized with an emphasis on Time Management. You MUST have exceptional follow-through. There is extensive and continuous Training on our World Class Software platform. Couple this with the unwavering support of our Sales and Tax team, which rounds out the Complete and Unique Service Model we are known for and our clients have come to expect.
Excellent starting Salary, In addition, we offer Great Medical, Dental, and Vision Insurance, Paid Vacations, and Paid Holidays exceptional Company sponsored 401k with Company match from day one (1)! Submit your resume TODAY!
SourceOne HCM..." A great Place to learn, Grow and Work."