Patient Service Rep Jobs

General Summary

Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in computer system, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.

Hours: Full time 40 hours per week. M-F 6:45a-7:30p Start and end times may vary. Rotating Saturday am required. This position is eligible for benefits.

Location: 3329 75th St, Woodridge

Office: Busy Family Practice office

Knowledge, Skills And Abilities Required

Required Education, Skills and/or Experience:

High School Diploma or GED Keyboard and computer skills Preferred Education, Skills and/or Experience

Required

A minimum of three months previous business office OR healthcare-based experience Previous insurance and managed care experience Medical terminology or coding experience Excellent keyboarding skills Required Licensed/Certification

A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Preferred Licensed/Certification:

Current CPR Certification issued by either American Heart Association or American Red Cross within 90 days of employment in this position.

Why join Edward-Elmhurst?

Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago.

Edward-Elmhurst Health provides comprehensive healthcare at over 100 locations in the suburbs of Chicago. Our success has always been — and always will be — driven by our most talented, reliable, compassionate and skilled people, who genuinely believe in delivering top quality care to our patients and their families. At Edward-Elmhurst Health, you will also experience a vibrant culture and an atmosphere of nurturing support and leadership.

Be DRIVEN to join our over 8,000 employees, 1,700 staff physicians and 1,800 volunteers who want to provide safe, seamless and personalized care every day for our patients, our families and our communities.

Healthy D.R.I.V.E.N. values

Determination: A passionate pursuit of continuous improvement Respect: A belief that everyone should be treated with dignity—our patients, their families and each other Integrity: A firm commitment to always doing the right thing Vision: A forward-focused mindset that emphasizes collaboration and innovation Excellence: A steadfast focus on delivering safe, highly reliable care to ensure a distinctively high quality, patient-centered experience Nurturing: A dedication to providing hope, encouragement, empathy and compassion

Benefits Offered By Edward-Elmhurst Health Include

Medical, dental, and vision 401K Tuition reimbursement PTO Fitness center membership Plus, many other employee perks

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