Register
Recruit Create CV

Patient Experience Rep Jobs

Patient Account Rep- Outpatient Eap
By St. Bernards Healthcare At Jonesboro, AR, United States

No previous experience is required. Successful candidates should be able to operate a computer, fax, printer, and general office equipment.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Patient Services Rep Jobs
By Health Advocates Network At Beverly Hills, CA, United States

Benefits We Offer + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities ? Refer a friend & Cash in! + ...

New Patient Experience Rep
By City of Hope At United States
College Education (BA, BS) in Business/Marketing/Sales/Healthcare related field etc., preferred.
Experience working with computer applications.
Strong interpersonal and communication skills.
Verbal fluency with facilitative influence over the telephone and computer, with strong closing skills.
Working knowledge with healthcare services/oncology, preferred.
Requires appropriate internet services, speed and dedicated work space to effectively work from home.
Patient Experience Representative Jobs
By CHOICE Healthcare Services At Las Cruces, NM, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Patient Experience Representative Jobs
By CHOICE Healthcare Services At Tucson, AZ, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Patient Experience Representative Jobs
By CHOICE Healthcare Services At Reno, NV, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Rep, Customer Experience Jobs
By Molina Healthcare At United States
Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.
Support Inbound/Outbound phone calls from Members or Providers on routine or simple issues.
Conduct varies surveys related to health assessments and member satisfaction.
Accurately document pertinent details related to Member or Provider calls.
Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.
Aptitude to listen attentively, capture relevant information, and identify Member or Provider’s inquiries and concerns.
Patient Service Rep - Im - Clopton Clinic
By St. Bernards Healthcare At , Jonesboro, 72401

High school diploma or GED

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Patient Experience Specialist Jobs
By AltaMed Health Services At Los Angeles, CA, United States
Manage Patient Experience department projects to ensure timeliness, budget compliance and accountability to ensure successful outcomes.
Support other disciplines within the Patient Experience Department and perform other duties as assigned.
Graduation from an accredited college or university with courses in educational methods, personnel administration, applied psychology, or English (Master’s degree preferred).
A minimum of 2 years successful experience developing and leading patient experience strategies, projects and programs required.
Experience in the delivery of training programs, preferably in healthcare organizations preferred.
Certified Patient Experience Professional preferred.
Patient Service Rep Jobs
By Valley Medical Center At , Renton, 98055 $19.16 - $33.16 an hour
a. Utilize multiple monitors in facilitation of workflow management
d. Business practice management system
Demonstrates basic skills in keyboarding (35 wpm) and using a personal computer in Windows 2000 or XP environment.
Evidence of excellent communication skills both oral and written including the ability to spell accurately and write legibly.
Knowledge of medical terminology and abbreviations and can spell and understand commonly used terms preferred.
Minimum of 2 years of experience in a reception role, or 1 year in a physician's office.
Patient Experience Advisor Jobs
By Qualtrics At , Remote $127,000 - $226,000 a year
Contribute to the design and development of new platform features in conjunction with Product Management.
Can demonstrate an understanding of consumer and business-to-business channel experiences and expectations, measures of satisfaction and performance drivers
Must have Executive Presence. Strong decision-making, problem-solving skills, writing and presentation skills.
Create collaborative relationships with all key business stakeholders to enable successful deployment and ongoing success of the program.
Where needed, develop thought leadership content, academic/ practitioner articles and participate in conference presentations or webinars.
Advanced (Master’s or PhD) degree in a research or business-centric field, preferred
Senior Patient Service Rep - Ob/Gyn
By CEDARS-SINAI At , Playa Vista $21.70 - $32.55 an hour
Actively participate in lean management processes by detailing, monitoring and updating department specific data.
Manages physician master schedules and coordinate all schedule changes as instructed. Handle patient/provider correspondence as instructed.
Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
Monitors their own workflow to meet the requirements of their position at a level of expertise that requires minimal direction.
Explains policies, procedures or services to patients using administrative knowledge.
Check in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link.
Patient Experience Managing Consultant
By Tegria At United States
Leveraging knowledge and skillset to serve as a thought leader on the team
Demonstrated success in client project delivery, including creation of executive-level strategic planning, presentations, and change management
Mentoring less experienced team members
6+ years of experience consulting and/or leading technical and operational patient experience design
6+ years of experience working with Epic, Salesforce, Press Ganey, or equivalent portfolio
3+ years of experience leveraging data to drive actionable insights through journey mapping or equivalent exercise
Patient Service Rep Opportunities - Springfield
By Mercy At , Springfield, 65804
No experience? Mercy offers on-site training!
Tuition Reimbursement up to $2,000 for continuing education
Education: Medical office training beneficial. Education necessary to communicate effectively in written and verbal form.
Experience: One year experience in a clinic setting beneficial or two years in a public contact position.
Health/Dental/Vision available after day one
Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
Patient Service Rep - Pediatrics, Porter Ranch
By UCLA Health At , Porter Ranch $28.23 - $40.44 an hour

Description Reporting directly to the Manager, the Administrative Assistant will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians. ...

Patient Nutrition Rep Jobs
By Piedmont Healthcare At , Athens, 30606

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.

Patient Service Rep - Genetic Counseling Assistant
By University Physicians' Association At , Knoxville, 37920
Completes routine correspondence including letters of medical necessity and insurance preauthorization/precertification requests.
1-3 years related work experience required.
Strong organization and multi-tasking skills and ability to prioritize work effectively.
Schedules patient appointments. Triage appointments based on treatment decisions (surgery or systemic therapy options).
Mails results and/or result letters to patients.
Completes referral letters to physicians and patients.
Patient Scheduling Rep - Health & Rehab
By MaineGeneral Health At Augusta, ME, United States
Strong interpersonal and customer service skills (effective listening, clear communication, effective customer problem resolution, and a warm demeanor)
Knowledge of medical terminology preferred
Tuition Reimbursement is available to all employees to further develop skills and career.
Schedules appointment times using computerized scheduling programs
Communicates with patients and/or their families, as permissible, to provide necessary pre-procedure instructions and to confirm appointments
Intakes demographics, insurance information, and pre-authorizations as necessary for all scheduled encounters
Rep- Patient Services Jobs
By UC Health At , Remote

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult ...

Patient Experience Manager - Health Central
By Orlando Health At Orlando, FL, United States
Three (3) years of management experience or experience managing projects required.
Strategizes, develops, implements and monitors customer experience action plans to support site leadership and ensure
Coaches’ leadership on methods to achieve customer experience goals.
Communicates customer experience trends and initiatives to Leadership and Team Members.
Reviews and trends the results and comments from customer experience surveys.
Participates in customer experience meetings by communicating customer experiences, current trends, and opportunities to

Are you passionate about providing exceptional customer service? We are looking for a Patient Experience Rep to join our team and help create a positive and memorable experience for our patients. If you have a friendly and professional demeanor, excellent communication skills, and a commitment to providing the best care possible, we want to hear from you!

Overview Patient Experience Reps are responsible for providing excellent customer service to patients and their families. They ensure that patients receive the best possible care and experience while in the hospital. They are also responsible for providing support to the medical staff and helping to ensure that the hospital runs smoothly. Detailed Job Description Patient Experience Reps are responsible for providing excellent customer service to patients and their families. They must be able to communicate effectively with patients, families, and medical staff. They must be able to answer questions, provide information, and resolve any issues that may arise. They must be able to handle difficult situations with professionalism and empathy. They must be able to work in a fast-paced environment and handle multiple tasks at once. They must be able to maintain a positive attitude and remain calm under pressure. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to handle difficult situations
• Ability to multi-task
• Ability to remain calm under pressure
• Ability to work in a fast-paced environment
• Knowledge of medical terminology
• Knowledge of hospital policies and procedures
• Knowledge of patient rights
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a hospital setting
• Ability to pass a background check
Job Knowledge
• Knowledge of medical terminology
• Knowledge of hospital policies and procedures
• Knowledge of patient rights
• Knowledge of HIPAA regulations
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a hospital setting
Job Responsibilities
• Provide excellent customer service to patients and their families
• Answer questions and provide information
• Resolve any issues that may arise
• Maintain a positive attitude and remain calm under pressure
• Work in a fast-paced environment and handle multiple tasks at once
• Follow hospital policies and procedures
• Ensure patient rights are respected
• Ensure HIPAA regulations are followed