Patient Registration Representative Jobs

Position Summary

Are you a people person with a passion for healthcare and customer service? Do you thrive in a fast-paced environment and enjoy making a positive impact on patients' lives? Look no further – Carle Health is seeking energetic and dedicated individuals like you to join our team as Patient Service Representatives (PSRs)!

As a PSR at Carle Health, you'll be the friendly face and voice of our organization, providing exceptional service and support to our patients. From warmly greeting patients at the front desk to efficiently managing appointment scheduling and insurance verification, you'll play a crucial role in ensuring a smooth and seamless patient experience.

But that's not all – our PSRs go above and beyond to create a welcoming environment by actively listening to patients, addressing their concerns, and providing compassionate assistance. Whether it's guiding patients through registration processes or directing them to the right departments, your expertise and caring nature will make a real difference in their healthcare journey.

Qualifications

EDUCATIONAL REQUIREMENTS

Associates Related field or Three (3) years of experience in an office/customer service environment is an acceptable substitution for Associates degree.

Certification & Licensure Requirements

Successful completion of medical terminology course within one (1) year of start date in position.

Experience Requirements

Previous public contact position, basic computer skills, and experience using fax machine, copier and other general office equipment.

Skills And Knowledge

Strong communication skills; observes high standard of confidentiality; multiple tasks concurrently; memory for details; ability to prioritize and complete tasks under stressful conditions with interruptions; ability to accept and implement change and function in instances where decisions are not always apparent.

Essential Functions

What we're looking for:

• Excellent communication and interpersonal skills
• Ability to multitask and thrive in a fast-paced setting
• Proficiency in using computer systems and electronic health records
• Strong attention to detail and organizational abilities
• Prior customer service experience (preferably in healthcare)

At Carle Health, we value our employees and invest in their growth and development. You'll have access to comprehensive training programs and ongoing support to excel in your role. Additionally, we offer competitive compensation, a generous benefits package, and opportunities for career advancement within our reputable healthcare organization.

If you're ready to join a dynamic team and make a positive impact in the lives of our patients, apply now to become a Patient Service Representative at Carle Health. Your journey towards a rewarding career starts here!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.