Patient Coordinator Jobs

Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator in our Fayetteville (Raeford) Office.
Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building long lasting relationships with your patients and co-workers, by helping them SMILE.
S- Sincerity (passion & excellence in everything we do)
M- Mastery of skills with on-the-job training
I- Integrity (doing the right thing all the time)
L- Laughter & Love (bring Joy and laughter to work- happiness is always a choice)
E- Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid for benefits such as telemedicine, short-term disability and life insurance).
#ChangingLivesOneSmileAtATime
Position Summary
The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies.
KEY COMPETENCIES

• Escalating issues to Office Manager
• Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
• Scheduling patients
• Welcoming/greeting patients with a welcoming, professional, and polished demeanor
• Checking-out patients
• Closing out and ensuring that registers are balanced daily
• Collecting co-payments
• Other duties and responsibilities as assigned
• Calling to confirm appointments
• Checking-in patients to ensure they have all the necessary information in the patient management software

To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.
Requirements
Essential Requirements

• Strong computer skills, Eaglesoft and/or Denticon knowledge is a plus
• HS Diploma or higher
• Passing of satisfactory credit check
• Ability to work in fast paced work environment and under pressure
• Ability to balance registers
• High attention to detail and accuracy
• Must be present by 7:45 am as clinic opens at 8:00am. Must be reliable.
• Flexibility to be accessible before and after hours based on business need
• Strong communication skills
• Must exhibit ethical conduct & confidentiality
• Dental front desk experience is preferred, but not required
• Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities.
• Outstanding organization skills

Language And Reasoning Abilities

• Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

Benefits
Benefits:

• Vision insurance
• Health insurance
• Dental insurance
• Paid time off
• Life insurance