Partner Success Coordinator (West Coast)

About Us

At Bucket Listers, we're all about unleashing life’s full potential and having a blast along the way! Our goal is to encourage people to make lasting memories, forge new connections, and embark on new adventures through our platform of curated experiences. Our vibrant community of explorers relies on us to help them find the coolest events and experiences any day of the week.

We're on a mission to make magic happen, and we're searching for enthusiastic individuals to join our incredible team. We're not just dreamers; we're seasoned explorers ourselves, and we can't wait to share our infectious positivity and limitless inspiration with the world.

The Opportunity

We are looking for an energetic Partner Success Coordinator to continue to develop our relationship with our partners and strengthen the ways in which we work together. You’ll be the main point of contact for our partners throughout their Bucket Listers Experience - from planning to execution and follow-up. You’ll handle questions, and concerns while making sure that each partner has a Bucket Listers’ standard experience.

This highly collaborative role sits on our Operations team and will report directly to the Senior Manager of Partner Success.

While Bucket Listers is a remote-first company, this position will require the candidate to maintain a West Coast residence.

Within your first 3 months, you will:

• Introduce yourself to your roster of partners and make a positive first impression!
• Learn the ins and outs of our business - learn the difference between marketplace partners and flat fee partnerships.
• Get to know your teammates in your region - specifically your Business Development and Content counterparts.

Within 6 months you will:

• Serve as the primary point of contact for your partners - answering all questions, queries, and concerns in a timely and professional manner.
• Be the internal go-to contact for your region’s partners - nothing gets by you!
• Work closely with our Business Development team to identify renewal opportunities.
• Collaborate with the Content team to ensure partners’ programs and events are promoted.

Within the first year you will:

• Strengthen and grow partnerships with your region - resulting in partner renewal rate and satisfaction.
• Identify opportunities that we can provide additional value for our partners (via more frequent partnership opportunities and/or higher value partnerships).
• Improve upon the processes in which we streamline information and collaboration.

Experience and Skills that will set you up for success:

• A partner-first mentality with a positive and can-do attitude!
• Previous experience in an account management, sales, or customer service role.
• Highly collaborative - internally (cross-departmental relationships) and externally (partners and vendors)
• Ability to manage multiple partners and projects simultaneously, treating each project with care and kindness.
• A passion for adventure and the Bucket Listers mission.
• Proven relationship builder with the ability to work seamlessly across teams and departments.

Bucket Listers is an equal-opportunity employer and we are committed to building a diverse and inclusive team.