Organizational Change Management Consultant

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Finance and Business (F&B) has an excellent career opportunity for an Organizational Change Management (OCM) Consultant. The primary focus of the OCM Consultant is to focus on the people impacts of change, including changes to business processes, systems and technology, job roles and organizational structures. This role will create and implement change management plans that minimize employee resistance, maximize employee engagement and business value. This position will support and lead OCM in large scale projects, partner with F&B leaders regularly to discuss findings, provide OCM recommendations, analyze data and report on OCM project goals. This position will report to the Director, F&B Change Management & Organizational Excellence.

Finance and Business is a values driven organization that supports thousands of university faculty, staff, and students, while also providing services to the broader community and society. The Office of Change Management & Organizational Excellence is one of twelve units in the division of Finance and Business and has a vision to utilize cutting-edge change management practices that enable employees to be at their own very best during times of change. Our values model those of Penn State's and we firmly believe in the value of Respect, which encourages us to "respect and honor the dignity of each person, embrace civil discourse, and foster a diverse and inclusive community." As an incoming team member in the Office of Change Management & Organizational Excellence, it will be expected that all employees embody and model Penn State's and Finance and Business's commitment to diversity, equity, and inclusion

Responsibilities include:

• Support the execution of OCM plans and provide direct support and coaching to employee-facing managers and business leaders.
• Develop a set of actionable and targeted change management plans collaboratively with project sponsor and change leader for each project- including providing input into the communication plan, sponsor roadmap, stakeholder assessment, training plan and resistance management plan.
• Determine impact of OCM programs and develop alternative strategies, as needed.
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Develop and conduct needs assessments and surveys.
• Work collaboratively with the Director and team to continually develop and improve the offices processes and output.
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Work with project teams to integrate organizational change management activities into the overall project plan.
• Apply a structured change management approach and methodology for the people impacts of change caused by process and technology implementations. This will involve leading OCM on both large and small scale projects.
• Implement the change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.

Typically requires a Bachelor's degree or higher plus five years of related experience, or an equivalent combination of education and experience. Industry certifications preferred (e.g. Prosci). Experience in OCM, Project Management, Business Analysis, Process Improvement preferred. The ideal candidate will be motivated and comfortable with being a self-starter, managing their own time effectively and efficiently, and working independently, while also excelling in a collaborative team environment.

This position offers a flexible work arrangement that combines remote and on-campus work with the potential for fully remote work in the future. Questions related to flexible work should be directed to the hiring manager during the interview process.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

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