Operations Supervisor Iii Jobs

Job postings

Operations Supervisor III

Back to search results Apply now Job no: 878811

Work type: Support Staff

Pay Grade:12

Major Administrative Unit / College:Department Of Police And Public Safety

Department:Department Of Police And Public Safety 10070690

Sub Area:APSA- Pro Supervisory

Salary:Salary Commensurate with Experience

Location: East Lansing

Categories: Administrative/Business/Professional, Operations Services, Police/Health and Safety, Professional Supervisory- APSA, Full Time (90-100%), Union

Position Summary

The Security Operations Center (SOC) is a new area for MSU DPPS. The SOC is open 24 hours a day, 7 days a week. SOC Coordinators are responsible for overseeing all functions that happen in the SOC during scheduled shifts which are a varied. The Operational Supervisor will assist in running the new SOC and the 7 SOC Coordinators, and student's staff.

• Logging calls for service related to safety and security including assistance on responding to intrusion alarms or other safety and security notifications.
• Access and review security video systems as necessary in response to security alarms or other law enforcement related activities or as required as part of passive video monitoring responsibilities.
• Supervise 7 SOC Coordinators and all students working in the SOC.
• Activating the campus siren system as required for safety and security.
• Actively monitoring software application for crime tips and responding accordingly upon receipt of tips
• Providing a point of contact for security related concerns to students on the East Lansing campus using the SafeMSU mobile app, this includes monitoring mapping applications activated for "safe walk" situations.
• Monitoring access control systems and intrusion detection systems, including building safety or automation systems related to infrastructure safety and personal security (alarm monitoring).
• Collaborating with Ingham County 911 dispatch on law enforcement unit dispatching related to campus safety and security.
• Oversee the MSU DPPS’s Cadet Desk. The Cadet desk is staffed by all MSU Students that are passionate about criminal justice and law enforcement. The Cadet desk is the central hub of the MSU DPPS, receiving phone calls and walk-in customers. In addition to handling incoming phone calls and walk-ins, Cadets also monitor the University’s fire and intrusion alarm systems, monitor police radio traffic, take reports and provide general assistance and information to the campus community and visitors.
• Launching the campus mass notification system for emergency warnings and timely notices utilizing rapid activation buttons or web applications as required.
• Fielding phone calls and police radio communications in support of overall campus security operations.

Unit Specific Education/Experience/Skills

Knowledge normally acquired in the first two or three years in college, technical, vocational or business school with coursework in a field related to the area of employment; three to five years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment, and may require one to three years supervisory experience; or an equivalent combination of education and experience.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Application

Cover Letter

Resume

3 Professional References

Work Hours

The SOC is a 24 hour operation. Schedules will be varied on operational need. A regular component of the schedule is nights and weekends.

Website

dpps.msu.edu

Bidding Eligibility ends July 11, 2023 at 11:55 PM

Advertised: Jul 5, 2023 Eastern Daylight Time