Operations Analyst Jobs

• Compile and send reports to District Managers (DMs) and Store Managers (SMs)
• Assist Compliance Department (either Compliance or AML) in obtaining documents and information in connection with regulatory exams, consumer complaints, suspicious activity investigations or as otherwise requested
• Oversight and assistance in the shredding and the storage of old documents based on local, state, and federal requirements and in accordance with PLS policy
• Visit store locations to provide coaching, additional assistance and answer appropriate questions
• Partner with Compliance (including Compliance Field Monitors) to identify and improve store practices
• Monitor and ensure user credentials for all products and services are only for active employees, including for Western Union user list
• Liaison with internal partners to obtain information pursuant to questions from the stores, DMs and DOs regarding compliance issues or audit results
• Partner with AML Compliance to identify and improve store practices regarding AML and OFAC
• Conduct monthly store operational assessments in accordance with Operational Analyst examining procedures
• Assist in coordinating Western Union reviews or audits and report results to appropriate internal partners
• Partner with Training to ensure all employees are compliant and timely with training requirements, including training required by external partners
• Distribute newsletters from Western Union and other communications as appropriate

• Experience with audit/testing, banking, compliance, or a similar function with a specific understanding of internal controls
• Certification or experience in audit, risk or compliance preferred
• Knowledge of consumer regulations, which may include fair lending, AML, BSA, FCPA, and OFAC, as well as HR Statute requirements, a plus
• Effective project management and organizational skills
• Knowledge of regulatory compliance risk within financial services institutions from either direct, consultative, and/or supervisory experience(s) is a plus
• Self-motivated and ability to work independently
• Proficiency with Microsoft Office Suite
• Excellent analytical, problem solving, and resolution skills and the ability to discern the practical application of regulatory and legal requirements
• Ability to communicate effectively and influence stakeholders across the organization at varying levels
• 3-5 years of experience

• Must be able to sit or stand of long periods of time
• Must be able to lift 15 pounds

Communication Customer Focus Integrity and Trust Teamwork Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team [email protected] to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment