Onboarding Systems Analyst Jobs

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As an Onboarding Business Systems Analyst you will be responsible for the onboarding consultants end user experience and providing solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes and educate employees on the effective use of the technologies and processes necessary for the business to operate.

As a Business Systems Analyst you will:

• Translate business requirements into complete technical requirements, and work closely with Salesforce product owners to develop systems solutions.
• Help develop quality data for dashboard reporting to best manage new KPIs and metrics.
• Assist Onboarding management in understanding process bottlenecks and inconsistencies.
• Complete team tasks, produce the required deliverables, track/resolve issues, and meet project milestones.
• Identify, select, and implement best practices to gather, document, streamline, and improve business processes for the onboarding department.
• Work with a group of cross-functional business stakeholders to understand their goals and operational requirements.
• Administering 3rd party salesforce applications that enable the onboarding teams workflow like TaskRay, Field Service Lightning, etc.
• Assist with the development and implementation of new processes and procedures for effective and efficient team operations.

Do you have the right ingredients?

• Experience administrating large scale applications and/or projects
• Excellent organizational, time management & verbal/written communication skills
• Experience in managing projects from conception to delivery
• Experience with TaskRay or other onboarding project management application
• Work experience in an Agile/SCRUM environment
• Demonstrated experience in improving processes to drive efficiency
• Salesforce Analyst experience
• Strong working knowledge of the overlap between operational execution and systems

Bonus Ingredients:

• Prior work experience managing Salesforce Field Service Lightning, TaskRay, LeanData, Wootric, Qualtrics
• Six Sigma Qualifications

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary plus the eligibility for equity and/or other benefits. In addition, this role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$84,000—$134,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].