Office Assistant / Front Desk

Office Assistant / Front Desk – Part Time 10=15 hours per week/week nights & Saturday
We are seeking a highly motivated- entry level Office Assistant / Front Desk clerk with excellent customer service skills and a winning attitude. This individual will be responsible for basic accounting skills and routine cashier / reception functions. Week nights 5pm to 8pm (close) and Saturdays rotate morning 7am to 1pm or 1pm to 6pm (close). 10-15 hours per week.
Responsibilities

• Assist Managers with various clerical duties and other projects as assigned
• Maintain coffee bar and customer waiting area in clean and orderly condition
• File and scan documents into our DMS
• Make change accurately and issue receipts to customers
• Replenish coffee bar and order supplies as needed
• Stock in vehicles in a timely manner
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Receive calls into the dealership, determine the nature of the call and direct caller to their destination
• Receive cash, checks and credit card payments from customers and records the amount received
• Be friendly, professional, courteous and efficient when working with all customers and employees

Qualifications

• Highly motivated, organized, reliable and detail-oriented
• Cashier/reception previous experience a plus.
• Can-do attitude with ability to work independently within a team environment