Front Office Manager Jobs

Come Join Our Team!

Currently, we are looking for a top-performing Front Office Operations Manager.

The Front Office Manager or Operations Manager assists the General Manager in overseeing and directing all aspects of hotel operations. In some circumstances, the Operations Manager may also be assigned responsibility for a specific hotel department.

Minutes away from Downtown Naperville, our modern hotel west of downtown Chicago is near boutique shopping, fine-dining restaurants, and all-day entertainment. Our premier location offers access to the big city with cozy suburban parks, golf courses, malls, and gardens. Close to PACE bus route 676.

Come Check Us Out:

https://www.hyatt.com/en-US/hotel/illinois/hyatt-place-chicago-naperville-warrenville/chizw

What is in it for YOU?

All Associates:

• WORK TODAY AND GET PAID TODAY Access your pay as you’ve earned it! No cost to you!
• Employee Assistance Program
• Referral Program and Bonus
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Associate of the Month/Associate of the Year/Service Awards
• Access Perks
• Direct Deposit
• Vacation/ Personal days & Holiday pay

Full-Time Associates:

• Wellness Program- For those who have Medical on our Anthem plan
• Bereavement Leave
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Jury Duty Leave
• Free Basic Life & Basic Accidental Insurance
• Flexible Health Care Spending Account
• 401K with a Company match!
• Medical, Dental, Vision

Some Key Areas of Responsibility include:

• Works closely with management throughout the hotel and the Company
• Responsible for quality service, meeting/exceeding financial goals, short and long-term planning, and day-to-day operations
• Directly manages assigned staff and indirectly manages all subordinates
• Directs all operations in alignment with the direction of General Manager, Company, brand standards, and local, state, and national regulations
• Articulates Company goals to the staff
• Demonstrates commitment to these goals through work ethic, integrity, and respect for the Company and associates
• Unites associates in a common commitment to achieve and exceed these goals
• Impresses guests with quality and timely service in a pleasant and friendly manner

Requirements:

• Strong organization and leadership skills
• Two or more years of related experience
• Schooling in hospitality management, business, or related major
• High school diploma or equivalent GED
• Serviced focused leader
• Familiarity with hospitality industry practices preferred
• Applicants must be able to work weekends & holidays.
• Strong rooms and customer service skills are essential

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.