New Home Warranty Administrator

NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we are committed to quality and to our customers and we take pride in the nearly 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We do not just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion dollar business operations.

As a Warranty Administrator, your administrative support and attention to detail will be a valuable addition to our homebuilding division office. You will coordinate between various members of our division team as well as vendors and homebuyers and be a true asset to help new construction homebuilding operation.

Primary Responsibilities

Daily communication with internal warranty staff and division management team

Maintain effective working relationships with subcontracting vendors and customers

Oversee warranty related requests, new homeowner packets and accounts payable processes for warranty department

Monitor and tracking of new, existing and closing of warranty tickets

Report generation and communication with Division Management Team

Response and resolution to timely feedback from customers

Qualifications

Excellent Customer Service experience preferred

Strong oral and written communication

Organizational skills required

Proficient with Microsoft Office (Excel, Word, Outlook)

Experience within the homebuilding industry is a plus

Life at NVR

At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success.

NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

• Comprehensive Health, Life and Disability Insurance
• 401(k) (Full-time employees are eligible to contribute immediately)
• Employee Stock Ownership Program
• Home Purchase Discount
• Competitive Compensation
• Mortgage and Settlement Services Discounts
• Vacation and Holidays

In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.

We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.