National Account Manager (Phoenix)

What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We have an immediate career opportunity for a qualifiedNational Accounts Manager. As aNational Accounts Manager,you will maintain a close working relationship with key customers by identifying the key decision makers within the business, understanding each customer’s business challenges and priorities and maintaining a high level of customer satisfaction in order to increase the revenue streams. In addition, the National Account Manager will be responsible for growing new business through cold calling, networking and various other methods.

Key Responsibilities:

• Partner with the regional management team to coordinate customer requests and services that are being promoted
• Develop customized presentations for various decision making audiences to close on new business
• Manage and build overall customer relationships by coordinating and leading the activities of customer focused teams
• Development of strategies to increase sales penetration and profits in assigned accounts
• Identifies business opportunities and assesses customer needs and matches them with DHL’s services to acquire key national accounts
• Work on special assignments to support DHL strategies and initiatives

Skills & Qualifications:

• Creative and innovative thinking in bringing successful resolutions to high-impact, and complex problems.
• Proficiency with Microsoft Office, database and web-based applications
• State of the art knowledge of technologies, processes, and practices
• BS/BA or MS/MA with 5 plus years of previous experience (selling service vs. product preferred)
• Experience selling in the transportation/logistics industry is preferred
• Proven sales experience selling large, national account, multi-location business strongly preferred

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

• Bonus/Incentive Programs
• Employee Assistance & Work Life Program
• Medical, Dental, Vision, well-being programs
• Paid Leave
• Generous Paid Time Off – Starting at 4 Weeks
• Tuition Reimbursement
• Employee Discount Program
• Outstanding training opportunities
• Retirement Savings – 401K with company match
• Competitive Pay

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.