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Warehouse Operations Manager Jobs
Company | Brivo |
Address | Gilbert, AZ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-02 |
Posted at | 10 months ago |
About The Role
- Maintain counts of inventory and other supplies to ensure no disruptions in service
- Educate and develop Associates to increase their capabilities and job performance as well as to follow and maintain established company, federal, state and local policies and procedures
- Perform daily cycle counts, quarterly reviews, and full annual inventory to ensure minimal variances in inventory
- Supervise and review fulfillments for orders to ensure all orders are processed promptly and accurately
- Review incoming shipments, returns and purchase orders, for accuracy and receive into inventory
- Prepare accurate shipping documents for all shipments, both domestic and international
- Review sales orders and shipment contents prior to releasing them from our facility
- Respond to customer inquiries and refer clients to the appropriate channels
- Supervise production of Brivo assemblies and oversee any initiatives requested by Engineering/PM for updated programming to boards
- Communicate with carriers to ensure prompt pick-up and delivery of shipment
- Resolve issues with shipments or fulfillments to determine root cause and recommend solutions to prevent future occurrences
- Develop and improve processes within the warehouse in compliance with company policy
- Ability to work well in a fast-paced environment
- Excellent communication and problem-solving skills
- 5+ years of experience in customer service, order management and logistics management
- High school diploma/GED required, bachelor’s/associate degree is preferred
- Able to operate Microsoft Office/G Suite and be familiar with carrier specific software/interfaces.
- Experience with inventory and order management within an ERP system, NetSuite preferred.
- Inventory management and order fulfillment experience
- 3+ years of experience managing a team
- Current certification for operation of a reach truck or the ability to obtain certification
- Ability to lift a minimum of 50lbs on a regular basis
- Able to efficiently solve problems relating to sales orders, and shipping of goods both domestically and internationally.
- High level of interpersonal skills and management experience working with teams within a warehouse/fulfillment center environment
- Organized and logical, willing to adapt quickly to changing policies and procedures.
- Strong electrical and mechanical skills
- Able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions.
- High level of experience within a fulfillment center/warehouse environment, international shipping and inventory management.
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