Medical Office Receptionist Jobs

Job Title: Medical Front Office Receptionist

Location: Jacksonville, Florida

Job Type: Full-Time

Salary: $21-23/hr

FCFAC is a leading medical practice committed to providing exceptional healthcare services to our patients. With a dedicated team of professionals and state-of-the-art facilities, we strive to deliver outstanding patient care in a welcoming and compassionate environment. We are currently seeking a highly motivated and skilled Medical Front Office Receptionist to join our dynamic team.

Position Overview:

As a Medical Front Office Receptionist, you will be the first point of contact for our patients, ensuring a positive and efficient experience. You will play a crucial role in providing exceptional customer service, coordinating appointments, and performing various administrative tasks. This position requires outstanding interpersonal skills, problem-solving abilities, and the willingness to work collaboratively with a diverse team.

Responsibilities:

- Greet and welcome patients, visitors, and staff in a warm and friendly manner.

- Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.

- Schedule patient appointments, ensuring accuracy and efficiency.

- Manage patient registration process, collecting necessary information and verifying insurance details.

- Maintain and update patient records accurately and confidentially.

- Coordinate patient flow and ensure a smooth and organized front office environment.

- Collaborate with medical staff to ensure proper coordination of patient care.

- Handle incoming calls and direct them to the appropriate department or personnel.

- Assist in resolving patient issues and complaints with empathy and professionalism.

- Perform general administrative tasks, including filing, faxing, and data entry.

- Adhere to HIPAA regulations and maintain patient confidentiality at all times.

Qualifications:

- High school diploma or equivalent; additional medical office administration training is a plus.

- Proven experience as a front office receptionist or in a similar customer service role.

- Exceptional interpersonal and communication skills, both verbal and written.

- Strong problem-solving abilities and the capacity to handle challenging situations with professionalism and tact.

- Excellent organizational skills with meticulous attention to detail.

- Proficient in using electronic medical records (EMR) systems and basic computer applications.

- Ability to work effectively in a fast-paced, team-oriented environment.

- A friendly and outgoing personality with a passion for delivering outstanding customer service.

Benefits:

- Highly competitive salary commensurate with experience and qualifications.

- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.

- Professional development opportunities to enhance skills and knowledge.

- Collaborative and supportive work environment.

How to Apply:

To apply for the position of Medical Front Office Receptionist, please submit your resume, along with a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team. Applications should be sent to [email address]. Please indicate "Medical Front Office Receptionist Application" in the subject line of your email.

We appreciate all applications, but only those selected for an interview will be contacted.

Note: [Company Name] is an equal opportunity employer, and we encourage individuals from all backgrounds to apply.

Deadline for Applications: [Date]

Thank you for considering a career with [Company Name]. We look forward to reviewing your application and potentially welcoming you to our team!