Front Office Medical Receptionist

Our Vision is to be the best choice for healthcare in our community

This Full Time opening is for a Front Office Medical Receptionist at our Primary Care office located in Tampa. Typical schedule is Monday-Friday, 8:00 AM-5:00 PM. . Candidates with previous medical office experience preferred. 1 year of medical office experience and bilingual is a preferred.

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

• Gives generous 401K plan with annual 3% Employer contribution after one year of employment
• Employer Contributions to HSA high deductible plan
• Supports Incentive based Wellness Programs
• Discounts at our medical facilities
• Values and appreciates its employees
• Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
• Offers Medical Benefits including:
• Offers company sponsored Life Insurance with buy-up provisions
• Supports Paid Time Off and Holidays
• Gives you an employer that you will have pride in working for
• Boasts a reputation for superior health care and quality service
• Provides excellent training programs and opportunities for growth
• Cigna Open Access OAPIN & OAP plans

Essential Functions of the Position:

• Participates in maintenance of front office supplies
• Handles customer requests or needs
• Maintains an organized and clean work area
• Places a test call to ensure service is working after placing on service
• Assists with medication refill requests
• Attention to detail
• Strong team player - positive, helpful, compassionate disposition
• Forwards provider correspondence and/or reports to referring providers
• High level verbal and written communication skills
• Addresses Intergy tasks in a timely manner
• Places phones on and off service at the appropriate times
• Electronically forwards clinical data to referring FMC providers
• Works trans-review tasks forwarded from provider
• Strong customer service orientation
• Basic understanding of insurance and medical terminology
• Normal concentration and normal complexity of decision making
• Assists vendors
• High school graduate or GED equivalent
• Normal physical ability; able to sit for long periods
• Bilingual in Spanish preferred
• Excellent customer service skills
• Enters referral information into the Practice Management System for referral tracking
• Forwarding Transcription and Clinical Data
• Scanning
• Performs other incidental and related duties as required and assigned
• Makes appointments
• Excellent telephone etiquette
• Ability to multitask
• Directs incoming faxes to correct staff members
• Distributes messages from answering service or mail box to the appropriate person
• Assists traffic on phones
• Prints and forwards clinical data to non-FMC referring providers
• Takes messages
• Minimum of one year experience in a similar role required
• Computer proficiency is required
• Logs and files all diagnostic films
• Above average ability to manage multiple tasks simultaneously