Medical Call Center Representative-Casual

About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Position Summary
This position is responsible for answering telephone calls; providing personalized seamless service to health care provider clientele and parent/patient callers; responding to inquiries with knowledge of client services and programs; and prioritizing complex and emergent situations.

Remote MN/WI only.

Requirements include:

• A secure workspace that is quiet and free from normal household activity.
• Employees may be required to work on-site with minimal notice for any scheduled shift for any reason.
• On-site training may be required.
• Secure & hard-wired high-speed internet with 20 mb+ internet connection speed and 5mb+ upload speed at the employee's expense.