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Medical Call Center Representative Jobs

Remote Medical Call Center Receptionist
By Toni Group, LLC At United States
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Excellent written and verbal communication skills
A 401k with a 4% employer contribution is offered after the first year of employment. Performance appraisals occur annually.
MUST HAVE A DEDICATED AREA IN WHICH YOU CAN WORK FROM HOME WITHOUT DISTRACTIONS.
Handle customer inquiries and complaints
Certified Medical Assistant - Call Center
By Atlantic Health System At , Morristown, 07960 From $21.10 an hour
Certified Medical Assistant's with practice experience are needed to assist in triaging calls and prioritizing urgent appointments.
A knowledge of physician practice workflows, appointment scheduling and triaging patient symptoms is essential.
Exceptional customer service skills are a must.
MA Certification through AAMA, AMCA, NAHP, AMT, NCCT or NHA required.
Post graduate CMA experience preferred. EPIC EMR experience a plus.
Graduate of a CAAHEP or ABHES accredited Medical Assistant program is preferred
Medical Call Center Jobs
By The Eye Care Group PC At , Waterbury, 06708 $15 - $20 an hour
Effective multi-tasking skills. Must have basic keyboard skills and experience/knowledge of how to operate computers and telephones. Computer experience a must.
Must have top-notch customer service skills that drive quality and provide an exceptional patient experience.
At least two years’ experience in a medical office servicing patients on the telephone
Must be detail oriented, customer focused, have a pleasant speaking voice, and possess skills in proper telephone etiquette.
Demonstrate excellent human relations in verbal, interpersonal and written skills with the ability to work cooperatively within a diverse team environment.
Must have good working knowledge of health insurance.
Medical Concierge-Call Center Scheduler
By Johns Hopkins University At , Baltimore, 21218, Md

Requisition #: 626993 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Clerical and Administrative Support Schedule: Day Shift Medical Concierge Are you passionate ...

Guest Services Representative, Wilkes Medical Center
By Wake Forest Baptist Health At , Winston-Salem, 27157, Nc

JOB SUMMARY: Meets a variety of guest-related information needs for the Guest Services Center, promoting a professional and positive image of the Information Services Program and Medical Center. ...

Medical Call Center Rep .2 Nights
By Children's Minnesota At , , Mn $32,864 - $54,288 a year
Strong basic computer skills and keyboarding skills.
Demonstrated excellent written, verbal and interpersonal communications skills.
Excellent problem solving and follow up skills.
One to three years of customer service work, preferably telephone-based.
Demonstrates a pleasant telephone voice and helpful manner.
Ability to work effectively with minimal supervision; while understanding role as a part of a team.
Medical Call Center Representative
By Compunnel Inc. At Lake Forest, IL, United States
• Excellent verbal and written communication skills
• Ability to learn remotely via WebEx and work remotely
• Ability to manage tasks in a high- pressure environment using multiple tools and monitor screens
Be available on a toll-free phone line to respond to customer phone inquiries, while working emails in between calls.
Provide a solution for all customers utilizing only approved resources and tools.
Maintain pleasant & professional tone on all written and phone communications.
Medical Assistant For Call Center
By Healthcare Network At Immokalee, FL, United States
Impact of work performance could result in a noticeable impact in the organization and may involve management attention.
May be required to perform the duties of other employees, including supervisors/managers, in their absence.
May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
Certification or Registration as Medical Assistant
Demonstrates good oral and written communication skills.
Assist providers and nurses with patient care activities.
Triage Call Center Nurse (Medical Group) - Care Team Redesign (Part Time)
By Northwest Community Healthcare At , Arlington Heights, 60005, Il

time, Days, Weekend as needed, 24 hrs/week

Medical Office Reception/Call Center - Multiple Vacancies And Specialty Area
By SIU Medicine At , Springfield, 62702, Il $16.50 an hour

Overview: Employees in this title typically are experienced receptionists that independently perform a variety of clerical duties in an out-patient clinic. (Functional Title: Clinic ...

Medical Call Center Representative
By LifeBridge Health At , Randallstown, 21133, Md

Provide assistance to employees and the public in establishing and maintaining a personal health record.

High School diploma/or GED Equivalent

Medical Receptionist Call Center - Heart Consultants
By Nebraska Methodist Health System At , West, Tx
High School Diploma or General Educational Development (G.E.D.) required.
6 months previous customer services experience preferred.
Strong verbal communication skills for positive interaction with staff and customers in person and over the phone.
Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications.
Ability to manage multiple tasks simultaneously and efficiently.
Not applicable for Call Center positions.
Medical Laboratory Scientist - Point Of Care/Call Center - Saturday - Tuesday 7Am-8:30Pm
By MD Anderson Cancer Center At , Houston, 77030, Tx
Remains knowledgeable and competent for all policies, procedures and protocols.
Perform and monitor the Quality Checks required according POC device including but not limited to IQCP requirements.
Saturday and Sunday from 7am to 7:30pm
Monday and Tuesday from 7am to 3:30pm
Ensures and verifies quality control data is appropriate for the complexity of the reported tests and prepare corrective actions as required.
Troubleshoots and maintains laboratory equipment.
Advanced Medical Support Assistant (Call Center)
By US Veterans Health Administration At , Atlanta, Ga $44,373 - $57,682 a year
In addition, applicants must demonstrate the following Knowledge, Skills and Abilities (KSA's):
If you are relying on your education to meet qualification requirements:
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
PCS Appraised Value Offer (AVO):
You will be evaluated for this job based on how well you meet the qualifications above.
Health Referral Coord (Ft) Nights Medical Call Center
By Ballad Health At , , Tn

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Medical Receptionist Iii - Call Center
By Park Nicollet At , Saint Louis Park, 55440, Mn
Excellence We strive for the best results and always look for ways to improve.
Compassion We care and show empathy and respect for each person.
Partnership We are strongest when we work together and with those we serve.
Integrity We are open and honest, and we keep our commitments.
Park Nicollet Mission, Vision and Values
Receptionist, Medical Iii - Call Center
By Park Nicollet At , Saint Louis Park, 55440, Mn
Excellence We strive for the best results and always look for ways to improve.
Compassion We care and show empathy and respect for each person.
Partnership We are strongest when we work together and with those we serve.
Integrity We are open and honest, and we keep our commitments.
Park Nicollet Mission, Vision and Values
Advanced Medical Support Assistant (Call Center)
By US Veterans Health Administration At , Los Angeles, 90073, Ca $52,302 - $67,988 a year
If you are relying on your education to meet qualification requirements:
Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Education. One year above high school; or
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
You will be evaluated for this job based on how well you meet the qualifications above.
Medical Assistant (Ma) -Call Center - Remote Opportunity
By Southern Maine Health Care At , Waterboro, Me
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Experience: Minimum one year's experience working as a Medical Assistant in a medical office, preferred.
Knowledge of healthcare field and medical office protocols/procedures
Skill in performing medical assistance tasks appropriately with ability to maintain confidentiality.
Graduated from two year accredited vocational institution or community college in Medical Assisting; OR
Ability to organize and accomplish multiple tasks and to have the flexibility to meet changing demands on a daily basis.
Medical Call Center Representative-Casual
By Children's Minnesota At , , Wi
Strong basic computer skills and keyboarding skills.
Demonstrated excellent written, verbal and interpersonal communications skills.
Excellent problem solving and follow up skills.
Secure & hard-wired high-speed internet with 20 mb+ internet connection speed and 5mb+ upload speed at the employee's expense.
A secure workspace that is quiet and free from normal household activity.
On-site training may be required.

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Medical Call Center Representative and help us provide exceptional customer service to our patients!

A Medical Call Center Representative is a customer service professional who provides support to patients and healthcare providers over the phone. They are responsible for answering questions, providing information, and resolving issues related to medical services.

What is Medical Call Center Representative Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of medical terminology
• Proficiency in computer applications
• Ability to work independently and as part of a team

What is Medical Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Ability to type at least 40 words per minute

What is Medical Call Center Representative Knowledge?

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service principles
• Knowledge of medical billing and coding

What is Medical Call Center Representative Experience?

• Previous experience in a customer service role
• Previous experience in a medical setting
• Previous experience in a call center

What is Medical Call Center Representative Responsibilities?

• Answer incoming calls from patients and healthcare providers
• Provide information about medical services
• Resolve customer inquiries and complaints
• Document customer interactions
• Follow up with customers to ensure satisfaction
• Maintain customer records and databases