Collection Call Center Representative

Medical Collection Call Center Representative (experienced or trainee):

Note: Candidates must be residents of Wisconsin, Kansas, or Georgia to be considered for this position.

Create the job that works with your life.

• Work from home or in the office
• Starting wage is $15-$17 plus bonus (first year average $45,000)
• Initial and ongoing paid training provided to the extent needed to accomplish your goals and ensure your success
• Weekends
• Part-time employees can earn premium pay on nights and weekends
• Full-time employees have uncapped commission/bonus based on what you collect each month.
• Monday through Friday days
• Set a firm schedule that works for you from a multitude of options including but not limited to
  • Monday through Friday days
  • Afternoon through evening
  • Weekends
• Afternoon through evening
• Full-Time benefits eligible position or Part-Time availabl
• Three weeks of paid vacation plus holiday pay for full-time employees and pro-rated amount for part-time.

RevCycle has been in business for over 30 years with an average staff tenure of 7 years. This has been accomplished through a people centric business model which focuses on strong client partnerships and patient solutions which resolve their financial situations to win-win outcomes.

What you will do as a Medical Collection Call Center Representative:

In this position you will work with consumers who are struggling with past due financial obligations to their medical providers. You will use your creative problem solving, active listening, negotiation ability and empathetic communication skill to set up payments. After each call, the consumer is invited to share their thoughts about your effectiveness helping them and applaud you for doing so in a dignified and respectful manner.

Additional Notes:

• Previous Medical Collection and/or Facs and Workstation system experience welcomed but not required. (Experienced new hires have potential to and may earn closer to our tenured annual average of $70,000)
• Bilingual (English/Spanish) candidates are strongly encouraged to apply
• Ability to self-manage in remote office when working from home is a must
• Remote employees must have a private workspace and reliable internet ( minimum upload speed of 5mbps and download of 10mbps) during working hours
• Reliable and dependable team member
• Access to employer sponsored health, dental, and short-term disability, life insurance benefits, 401K.
• Opportunity for advancement from within our company is a commitment we hold strongly. Many positions which other companies hire externally for are filled with our internal talent. These have included management and leadership positions as well as functional roles such as IT, HR, Accounting/Finance
• Previous experience focusing on detail, while getting results in a fast-paced environment will accelerate your success