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Medical Call Center Coordinator Jobs

Remote Medical Call Center Receptionist
By Toni Group, LLC At United States
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Excellent written and verbal communication skills
A 401k with a 4% employer contribution is offered after the first year of employment. Performance appraisals occur annually.
MUST HAVE A DEDICATED AREA IN WHICH YOU CAN WORK FROM HOME WITHOUT DISTRACTIONS.
Handle customer inquiries and complaints
Coordinator - Hr Call Center
By Cincinnati Children's Hospital At , Cincinnati, 45206 $22.79 - $27.77 an hour
3 - 5 years of work experience in a related job discipline
2 - 3 years of Human Resources work experience
1 - 2 years of call center work experience with multiple platforms (call, email, and/or chat)
1 - 2 years of onboarding work experience
Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.
Performance Improvement Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.
Certified Medical Assistant - Call Center
By Atlantic Health System At , Morristown, 07960 From $21.10 an hour
Certified Medical Assistant's with practice experience are needed to assist in triaging calls and prioritizing urgent appointments.
A knowledge of physician practice workflows, appointment scheduling and triaging patient symptoms is essential.
Exceptional customer service skills are a must.
MA Certification through AAMA, AMCA, NAHP, AMT, NCCT or NHA required.
Post graduate CMA experience preferred. EPIC EMR experience a plus.
Graduate of a CAAHEP or ABHES accredited Medical Assistant program is preferred
Medical Assistant - Clinical Call Center *Remote*
By The Portland Clinic At , Portland $18.85 - $25.44 an hour
Current American Heart Association (AHA) CPR Certification
Previous experience in ambulatory care
Oral communication skills and excellent phone etiquette with an ability to convey and receive information via the telephone
Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, and Disability
*This is a work from home position. Must be located in Oregon or Washington*
DUTIES & RESPONSIBILITIES (* Essential Functions)
Medical Call Center Jobs
By The Eye Care Group PC At , Waterbury, 06708 $15 - $20 an hour
Effective multi-tasking skills. Must have basic keyboard skills and experience/knowledge of how to operate computers and telephones. Computer experience a must.
Must have top-notch customer service skills that drive quality and provide an exceptional patient experience.
At least two years’ experience in a medical office servicing patients on the telephone
Must be detail oriented, customer focused, have a pleasant speaking voice, and possess skills in proper telephone etiquette.
Demonstrate excellent human relations in verbal, interpersonal and written skills with the ability to work cooperatively within a diverse team environment.
Must have good working knowledge of health insurance.
Seton Medical Center Jobs
By NES Health At , Daly City, 94015
Offers 12-hour APP shifts (6a-6p, 11a-11p, and 6p-6a) for comprehensive care.
Active ACLS and PALS certification is mandatory.
Operates under the AHMC and uses Evident EMR.
Transitioning into a teaching hospital in 2023.
Radiology (in-house during the day, tele at night)
18-bed Emergency Department managing around 18,000 annual ED visits.
Medical Concierge-Call Center Scheduler
By Johns Hopkins University At , Baltimore, 21218, Md

Requisition #: 626993 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Clerical and Administrative Support Schedule: Day Shift Medical Concierge Are you passionate ...

Medical Call Center Rep .2 Nights
By Children's Minnesota At , , Mn $32,864 - $54,288 a year
Strong basic computer skills and keyboarding skills.
Demonstrated excellent written, verbal and interpersonal communications skills.
Excellent problem solving and follow up skills.
One to three years of customer service work, preferably telephone-based.
Demonstrates a pleasant telephone voice and helpful manner.
Ability to work effectively with minimal supervision; while understanding role as a part of a team.
Call Center Space Management Coordinator
By Flik Hospitality Group At , New York, 10112, Ny $23 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Ensure every call is answered with enthusiasm and each caller has an efficient and memorable experience
Answer phones and respond to a variety of general inquiries and/or refer to the appropriate department or person.
Input all requests in facilities ticketing system routing to appropriate teams in an efficient manner with appropriate level of classification
Conduct follow-up calls with callers when appropriate to provide them with status updates on their requests
Participate in daily and weekly meetings, reviewing all relevant info needed to stay connected to the overall Hospitality and Facilities Teams
Alice Hyde Medical Center
By NES Health At , Malone, 12953, Ny
If IM or FM, ACLS and BLS certifications are required.
A 24-bed community hospital utilizing the EPIC EMR system.
Proudly owned by the University of Vermont Health Network.
Features an 11-bed Emergency Department, serving approximately 17,000 patients annually.
Active New York license or the ability to attain an unrestricted state license.
Candidates must be Board Eligible/Board Certified in Emergency Medicine (EM), Internal Medicine (IM), or Family Medicine (FM).
Medical Call Center Representative
By Compunnel Inc. At Lake Forest, IL, United States
• Excellent verbal and written communication skills
• Ability to learn remotely via WebEx and work remotely
• Ability to manage tasks in a high- pressure environment using multiple tools and monitor screens
Be available on a toll-free phone line to respond to customer phone inquiries, while working emails in between calls.
Provide a solution for all customers utilizing only approved resources and tools.
Maintain pleasant & professional tone on all written and phone communications.
Call Coordinator Jobs
By Neighborly® At United States
Capture and input as many details as possible in the Customer Relationship Management system for the next agent.
Demonstrate determination and persistence in meeting goals provided by management on a daily/monthly/annual basis.
Demonstrate technical competency and improve skills after receiving coaching.
Basic knowledge of Microsoft Office Suite (TEAMS, One-drive, SharePoint) is required.
1+ years of working experience in customer service or a related field is preferred.
Answer all incoming phone calls from customers in a professional and timely manner.
Medical Assistant For Call Center
By Healthcare Network At Immokalee, FL, United States
Impact of work performance could result in a noticeable impact in the organization and may involve management attention.
May be required to perform the duties of other employees, including supervisors/managers, in their absence.
May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
Certification or Registration as Medical Assistant
Demonstrates good oral and written communication skills.
Assist providers and nurses with patient care activities.
Project Coordinator - Medical Staff Administration - Covenant Medical Center
By Covenant Health At Lubbock, TX, United States

Bachelor’s Degree in Business Administration, Health Administration, Education, Communication, or related discipline

1 year' Project Coordination Experience

Clinical Call Center Coordinator
By iCare Health Solutions At , Remote
Typically has the following skills or abilities:
Operational knowledge of managed care or healthcare plans, team members, and clinical staff
Computer literate and proficient in Microsoft Office and data management systems
Experience with HEDIS activity coordination and working with Managed, Acute, Provider Care environment
Responsible for informing members regarding the program benefits
1-3 years of call center experience
Triage Call Center Nurse (Medical Group) - Care Team Redesign (Part Time)
By Northwest Community Healthcare At , Arlington Heights, 60005, Il

time, Days, Weekend as needed, 24 hrs/week

Patient Care Coordinator (Call Center)
By HealthQ At , Beverly, 01915, Ma $19.10 - $26.73 an hour
High School Diploma or the equivalent in education and closely-related work experience.
Excellent verbal and written communication and active listening skills including the ability to communicate effectively with diverse audiences.
At least two (2) years of experience in customer service.
Conduct verification of insurance benefits and document insurance coverage accordingly.
Previous experience in health and human services.
Other “nice to have” skills:
Medical Office Reception/Call Center - Multiple Vacancies And Specialty Area
By SIU Medicine At , Springfield, 62702, Il $16.50 an hour

Overview: Employees in this title typically are experienced receptionists that independently perform a variety of clerical duties in an out-patient clinic. (Functional Title: Clinic ...

President, Saint Agnes Medical Center, Fresno
By Trinity Health At , Fresno, 93720, Ca
Champions change and improvement - seeks out and employs effective change management and performance improvement techniques and tools.
Includes frequent work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; may encounter occasional variable external environmental conditions.
Additional Qualifications (nice to have)
Fellowship (FACHE, FHFMA, MGMA) and/or certification in a professional organization or Process Improvement certifications, strongly preferred.
Physical and Mental Requirements & Working Conditions
Providing advice, guidance and leadership to direct reports in developing strategies and in the achievement of performance goals.
Call Center - Scheduling Coordinator (Part-Time)- San Juan, Pr
By UnitedHealth Group At , San Juan, 00917, Pr
Medical/dental office or medical scheduling knowledge
Obtains current patient information for established and new patients
Accurately enters/updates patient information in scheduling system
Identifies payer source and verifies insurance eligibility
Reviews scheduling system for needed updated demographics and consent forms
Identifies patients by date of birth and name in computer system

Are you looking for an exciting opportunity to join a dynamic medical call center team? We are looking for a Medical Call Center Coordinator to provide exceptional customer service to our patients and ensure that our call center runs smoothly. If you have excellent communication and organizational skills, we want to hear from you!

Overview The Medical Call Center Coordinator is responsible for providing customer service to patients and healthcare providers. This role involves answering incoming calls, scheduling appointments, and providing general information about medical services. The Medical Call Center Coordinator must be able to work in a fast-paced environment and handle multiple tasks simultaneously. Detailed Job Description The Medical Call Center Coordinator is responsible for providing customer service to patients and healthcare providers. This includes answering incoming calls, scheduling appointments, and providing general information about medical services. The Medical Call Center Coordinator must be able to work in a fast-paced environment and handle multiple tasks simultaneously. The Medical Call Center Coordinator must be able to provide accurate information in a timely manner and be able to handle difficult customer service situations. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Knowledge
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Experience
• Previous experience in a customer service role
• Previous experience in a medical office setting
Job Responsibilities
• Answer incoming calls and provide customer service
• Schedule appointments
• Provide general information about medical services
• Handle difficult customer service situations
• Follow up with patients and healthcare providers
• Maintain accurate records and documentation