Manager, Food And Beverage Hotel Procurement And Supply Chain

Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships.

We’re looking for an amazing Manager, Food, Beverage, Hotel, Procurement and Supply Chain to fill this role, which is based in our Ft. Lauderdale, FL office. You’ll be responsible for managing tactical sourcing and procurement strategies and activities on all food, bar, hotel and/or medical categories. Scope is for assigned brand but will synergize with other brands. This role will be challenged to effectively work across internal stakeholder groups within the organization, ensuring deadlines for multiple markets and itineraries are met, as well as ensuring selected vendor meets best overall value.

Here’s a summary of what Holland America Group is looking for in its FBH Procurement and Supply Chain Manager. Is this you?

Responsibilities

• Effective Supplier Relationship Management driving supplier results, leveraging data, metrics, and internal feedback. Lead supplier qualification and certification programs
• Follow a service excellence approach to exceed stakeholders’ expectations. Apply project management concepts to deliver on time commitments. Build and maintain trusting working relationships by permanently assessing on needs and delivering upon those
• Ensure expeditors are processing all vendor issues and ensuring payment terms are being met for all vendors
• Coach and train team on sourcing process and build skillset to develop team into becoming Strategic Sourcing specialists as their growth.
• Hiring and training new team members as needed.
• Managing and implementing effective tactical sourcing plan for assigned projects or categories that creates long term value while meeting brand objectives for assigned buyers within the team.
• Ensure developing team members and self for professional growth as well and personal growth
• Implement efficient procurement operations methods, identify and resolve sources of inefficiencies and re-work
• Managing Supply Chain Coordinators/ expeditors to ensure orders are processed timely, action list is followed, and follow up with suppliers as necessary. Ensure suppliers are confirming orders and invoicing timely.
• Training staff to create and own Action Lists in medium term.
• Work with team to identify roadblocks in vendor payments and create effective solutions.
• Ensuring OTIF level meets or exceeds the goal and will work very closely with Strategic Sourcing team to escalate issues as necessary.
• Ensure loading schedules are followed and logistics optimized to ensure most effective freight movements.
• Ensure yearly performance evaluation done timely and ensuring individual team member 1 on 1 to ensure they have chances to express thoughts, process improvements and for career growth and experience. Lead and follow our Culture Essentials.
• Successfully manage a diverse team of supply chain and sourcing professionals; track and monitor performance, ensuring to set goals and expectations, and provide clear and regular feedback to improve performance.
• Manage and implementation of strategies to ensure freight costs are adhered to and reviewed to ensure best buying decisions for all tactical purchases.
• Managing effective collaboration with Brand, internal and external stakeholders. They will be the first point of contact for all projects and issues and will be responsible for timely resolutions
• Manage the development of meaningful KPIs to measure supplier and team performance with regards to cost, delivery, quality, risk.
• Works with leadership and strategic sourcing in consolidating spend and identifying opportunities for strategic sourcing that can reduce tactical and spot buys.
• Work closely with AP statement team and finance to clear any vendor payments monthly
• Creation and managing action lists with close alignment with logistics team and Strategic Sourcing teams.
• Leading vessels calls to review upcoming loadings and address any issues related to supplier products, delivery, or quality issues.
• Reviewing shorts and consolidations timely and ensuring a plan is in place to procure any shorts.

Requirements

• 5+ years of relevant experience including managing team required
• Proficient in the use of computer business applications.
• Ability to manage multiple priorities, meet deadlines and work under pressure, while maintaining attention to detail and accuracy.
• Ability to work independently, lead projects and influence in a cross-functional team environment.
• Excellent written and verbal communication skills.
• 5+ years within cruise industry is required. Experience in sourcing and procurement preferred
• High level of negotiation skills and practices, price/cost analysis, contract formation and administration, project management, process improvement.
• Excellent analytical skills: Ability to gather and analyze information skillfully, model information in Excel, financial analysis, draw conclusions from data.
• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
• Bachelor’s Degree in Supply Chain, Engineering, Business, Economics, Hospitality, Science, Agriculture required.
• Identify and resolve problems efficiently and effectively.
• Supplier relationship management experience
• Knowledge of Crunch time including managing markets and system setup is highly preferred.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Base Salary Range: $ 81,400.00 to $ 109,900.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely
• Tuition & Professional Certification Reimbursement
• Employee Stock Purchase Plan
• Rewards & Incentives
• Health Benefits
• 401(k)
• Training & Professional Development

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]