Parts And Supply Chain Specialist

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Job Type

Full-time

Description

The Company

Concentric, an OnPoint Company, is a leading provider of DC power and equipment maintenance solutions to warehouse and manufacturing customers. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Our custom engineered power systems and maintenance solutions minimize costly downtime through forklift power solutions, mission critical backup power and on-site forklift and allied equipment maintenance. Our mission is to eliminate interruption in our customers' operations and allow them to focus on running their business.

Benefits

At Concentric we believe that?Our People?are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Training and mentoring?– Learn from our experts in the industry
• Full benefits package that starts day one?– Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• PTO?- FT Employees receive 128 Hours of PTO Annually
• Competitive pay –?Plus incentive opportunities!
• Cell phone compensation
• 8?paid holidays
• Advancement opportunities

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Position

The Parts and Supply Chain Specialist is responsible for managing information, systems, and process flows surrounding the company’s inventory. This position provides specialized assistance to our customers by acting on a variety of requests including, but not limited to ordering parts, pricing related projects, and other related activities that will support sales associates, service management and technicians in achieving excellent customer service. This position will act as a liaison between Engineering, Customer Care managers, Accounting and Customers to ensure all orders meet the Concentric standards.

Key Job Responsibilities

• Purchase parts and materials fulfilling technician orders.
• Support service team with parts and inventory inquiries.
• Maintain master list of freight rates; prepare ship tickets, packing lists, SOL’s and PO’s.
• Generate quotes for large part/purchase orders.
• Facilitate new customer paperwork with help from accounting.
• Maintain accurate inventory counts.
• Unpack received goods and check receipts against purchase orders or invoices.
• Manage inventory by sourcing and ordering parts, determine pricing, and pull and ship parts.
• Other duties as assigned by supervisor.
• Manage scrap process by maintaining scrap records and coordinate pickup and shipping.
• Manage order related communications with customers (both internal and external) and vendors.

Key Performance Measurements

• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• A score card that reflects team performance in areas such as safety, efficiency, inventory value & turns, customer satisfaction, and issue resolution.
• Other key metrics prescribed by Concentric Motive Power leadership, resulting in positive customer and Company impact.

Requirements

• Strong communication, problem solving, and analytical skills.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Ability to organize his/her own work and work independently, with limited supervision.
• Two years related experience and/or training with technical products within ERP systems.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Proficiency in Microsoft Office including Excel and Word.
• Must have attention to detail with an eye for accuracy.
• This job description is subject to change at any time.
• Ability to adapt to a fast-changing environment.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Capable of identifying and completing critical tasks independently with a sense of urgency.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.