Manager, Clinic/Center Administration

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Responsibilities

The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Required Qualifications

• Knowledge of and experience working with Provider Communities
• Bachelor's Degree
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Direct leadership experience and demonstrated ability to lead, coach and mentor teams
• A high level of engagement and emotional intelligence
• Knowledge of Excel, Word and Power Point Presentations in a business setting
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
• 2 or more years of management experience
• 6 or more years of technical experience
• This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff

Preferred Qualifications

• Basic knowledge of Population Health Strategy
• Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
• Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
• Medicare knowledge
• Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
• Experience managing a budget of $500,000+
• Managed care experience
• Value Based Care knowledge

Additional Information

Scheduled Weekly Hours

40