Grant Administration Program Manager

SF New Deal Program Managers play a critical role in developing and delivering new services to help small businesses succeed and thrive. Our diverse programs and services help small businesses be better positioned to succeed and contribute to their neighborhoods as cultural cornerstones.

SFND OVERVIEW

SF New Deal (SFND), is a 501c3 nonprofit that provides supportive services and financial opportunities for small businesses in San Francisco. We work to address both the symptoms and root causes of inequity by building pathways which connect local business owners, workers, community leaders, and neighbors in need, for the benefit of the entire city.

Our programs are funded through private donations and City government contracts. Since our launch in March 2020, we’ve disbursed over $35 million dollars to more than 660 small businesses across the city.

Our mission is to strengthen neighborhoods by making it easier for under-resourced small business owners to succeed.

Our vision is for a vibrant San Francisco with diverse and thriving small businesses.

ABOUT THE ROLE

The Grant Administration Program Manager (GAPM) at SF New Deal will work to support the organization's efforts in developing and delivering new programming in support of small businesses in San Francisco. The GAPM will lead the launch and management of grant programs aimed at increasing financial opportunities for small businesses to thrive and connect in positive ways with their communities and customers. These programs may address a wide spectrum of ecosystem needs that go beyond financial success and business management, such as environmental sustainability, employment equity, and working to bridge language, cultural, and technology gaps.

The ideal candidate will demonstrate an ability to navigate situations involving many stakeholders, exceptional people skills, an understanding of the challenges faced by small businesses, a dedication to increasing dignity in the workplace and will be motivated to leverage their professional experience in pursuit of the best possible outcomes for small businesses citywide.

Reports To: Director of Programs

Approximate Weekly Time Required: 40 hrs/week

Preferred Work Days for this role: Monday - Friday

Compensation and Benefits: Medical, Dental & Vision Insurance, Paid Time Off, Matching 401k, Work from Home Stipend and Monthly Wellness Stipend, Professional Development.

Salary Range: $80,000-$90,000

Location: This role is primarily remote/work from home and requires a lot of time on the computer and the phone. Project depending, occasional site visits may be relevant. The ideal candidate is in or near San Francisco.

KEY RESPONSIBILITIES

Program Management (80%)

• In close collaboration with the Finance Manager, build and maintain comprehensive databases and documentation regarding programs to meet internal and external reporting requirements and demonstrate program impacts
• Work with the Director of Programs, and internal and external partners to launch new grant administration programming to support small businesses in San Francisco
• Collect and synthesize program evaluation data
• Lead our technical assistance and grant management initiatives for small businesses and operators across San Francisco
• Work closely with the Partner Success team to work with small business grant recipients to answer questions and ensure timely collection of documentation needed to disburse grants

Research (10%)

• Work with the Director to track the impact of our programs to better understand improvements to programming and to use in securing future funding
• Conduct research to identify successful methods for providing support to small businesses
• Work with the Director of Partner Success to develop and distribute surveys to understand key challenges for small businesses in San Francisco

Networking & Relationship Development (10%)

• Manage stakeholder and partner relationships in ways that further strengthen our relationships, and increase quality and impact of services
• Work with the Director to recruit and cultivate connections with the small business community in San Francisco so that we may better understand their needs and engage them in our programming

YOU’LL BE A FIT IF YOU

• Have a strong attention to detail, are extremely organized, and thrive managing multiple projects
• Are excited to approach challenges from new perspectives
• Are energized by the opportunity to shape new, high impact programming in support of small businesses
• Are an empathetic, collaborative, and values-driven team player
• Are excited to use technology to apply a data-driven approach to problem solving
• Are passionate about advancing equitable pathways in entrepreneurship
• Are self-directed and proactive; able to identify problems or areas of improvement, propose solutions, and prioritize effectively
• Have a bias towards action
• Are able to work independently and collaboratively with remote team members
• Are excited about the prospect of helping small businesses and historically underserved communities

QUALIFICATIONS

• Excellent analytical and communication skills
• A sense of humor and high EQ
• 2+ years of experience with project management, with specific experience in stakeholder management, strong communication skills and high volume output
• Direct stakeholder management experience, city or government experience preferred
• Experience in grant administration and fiscal management best practices highly desirable
• Networking and relationship-building skills
• Familiarity with the challenges facing small businesses
• Fluency in Spanish or Chinese is highly desirable

TO APPLY

Please submit a cover letter and resume to [email protected]

Research has shown that women and people from marginalized communities apply to roles when they meet 100% of the job requirements, versus men who apply if they meet an average of 60% of the requirements. We encourage EVERYONE to apply if you have transferable skills and can add value to this role regardless of whether you have 100% of the skills and experience requested.