Lease Admin Manager Jobs

About the Role

Leads the work activities and staff responsible for providing real estate portfolio administration, database management, accounts payable and receivable, and audit services within the lease administration platform. Focuses on day-to-day operations and is a great partner with internal and external customers to ensure client service needs are met.

What You’ll Do

• Conducts periodic review of leased and owned portfolios to determine risk, audit, accuracy and value. Communicates with clients on the status of their account and any relevant findings obtained during the review.
• Analyzes and interprets operating expense data and prepares correspondence for clients or landlords initiating desk or full scope audit findings.
• Conducts periodic meetings with clients to review satisfaction with current services and discuss potential needs for expanded service.
• Acts as single-point-of-contact with client for all service delivery concerns. Establishes and maintains strong working relationships with clients, their landlords and tenants. Facilitates fast, accurate and efficient new account transition.
• Performs other duties as assigned.
• Establishes processes and controls for delivery team to ensure client working and database lease files are accurate, up-to-date and of institutional quality. Edit narratives in support of computer-generated reports. Reviews monthly, quarterly and ad hoc reports for accuracy and timeliness.
• Conducts audits and negotiates audit findings with client and its landlord to ensure sufficient credits and appropriate charges are made.
• Organizes and formally supervises the work and performance of staff responsible for providing lease administration services for assigned clients. Collaborates with Manager to establish performance objectives for department staff and monitors and reports on accomplishments.
• Conducts financial analysis/accounting as appropriate, including AR/AP, rent rolls, and budgets in accordance with required accounting principles (GAAP, TAX, CASH, etc.).
• May participate in the preparation and delivery of RFPs to potential clients. Provides counsel, as needed, regarding the respective client to internal staff responsible for overall presentation preparation.
• Develops and implements procedures and systems that continually improve and streamline the operation and management of the accounts.
• May provide and/or assist with budgeting and forecasting activities.

Supervisory Responsibilities

Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.