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Manager – Ecommerce Solutions Jobs

Company

Pfizer

Address , Tampa, Fl
Employment type FULL_TIME
Salary
Expires 2023-10-06
Posted at 9 months ago
Job Description
ROLE SUMMARY
Independently analyze new business requirements, design and deliver solutions for eCommerce at Pfizer. This includes projects involving SAP configurations in SAP SD / Commerce Cloud (Hybris) and / or other continuous improvement opportunities in Commercial Operations and Customer Service globally
Lead eCommerce projects with deep functional knowledge of the functional systems supporting the eCommerce Prime strategy at Pfizer. These include SAP SD / SAP Commerce Cloud (Hybris)/ Cloud 4 Customer and other functional systems and technologies that support the eCommerce strategy for Pfizer
ROLE RESPONSIBILITIES
  • Collaborate with commercial and trade business users to understand business requirements, provide cost estimates and design eCommerce solutions to meet business requirements.
  • Lead teams of consultants and collaborate closely with regional and global Digital teams to deliver solutions in time and on budget
  • Manage the continuous improvement intake from the business stakeholders, aligning solutions to the Pfizer Digital strategy
  • Develop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regions
  • 5+ years of hands-on experience with SAP configurations in SAP SD/Hybris modules/Java based architectures and frameworks
  • Communicate effectively with technical teams to get things done and managing the business users’ expectations to ensure clear communication of the issues to seek input on a timely manner
  • Design, configure and or develop eCommerce solutions to achieve desired functionality and perform testing as needed
  • Ability to define and understand customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirements
  • Demonstrate broad understanding of eCommerce best practices and technologies and how they integrate with B2B customer services globally
BASIC QUALIFICATIONS
  • Must have a Bachelor’s degree with at five years of relevant experience;
  • OR Master’s degree with three years of relevant experience;
  • High degree of business acumen & process knowledge in customer service, order management, customer experience, and user interface design.
  • 5+ years of relevant experience within a Pharmaceutical Commercial environment
  • Experience designing and implementing B2B eCommerce solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient manner.
  • Robust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership. Comfortable preparing concise and accurate summarization of complex efforts/status/concepts using creative and engaging content.
  • Good organization skills, with the range to manage 2-4 parallel deliverables concurrently
  • Ability to define and understand customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirements
  • OR Associate's degree with eight years of relevant experience;
  • 5+ years of hands-on experience with SAP configurations in SAP SD/Hybris modules/Java based architectures and frameworks
  • ABAP/web developer skills to design, develop and test interfaces or system enhancements
  • OR 10 years of relevant experience with a high school diploma or equivalent
  • OR Ph.D. with 0+ years of experience;
PREFERRED QUALIFICATIONS
  • Deep functional knowledge of SAP Sales and Distribution module, SAP Commerce Cloud, and SAP Cloud 4 Customer solutions.
  • Expertise using MS Project, Jira, Github to efficiently balance requirements, effort, timeline, and budget for solutioning efforts.
  • Experience with SOX compliance / practices is desirable
  • Knowledge of Agile principles and practical application of them in a large, complex enterprise environment.
  • Extensive integration experience with other DevOps focused technologies, such as Java, OpenAPI technologies (REST, ODI, SOAP) and relational database languages/technologies, including Postgres and SQL Server
  • Working as part of a team on major, complex business change / IT programs
  • Experience with ServiceNow / Celonis is beneficial
  • Experience with SAP ECC to S/4 migrations, especially eCommerce based capabilities.
  • Previous experience of at least 3-4 full life cycle projects implementing eCommerce solutions integrated with SAP SD, or SAP Commerce Cloud / Hybris solutions.
  • Intermediate level Microsoft Excel and other Microsoft Office tools
  • Skilled at preparing concise/accurate summaries of complex efforts/concepts using creative and engaging content.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
  • Occasional additional hours in the evening or weekends as necessitated by workload, project timelines, or meetings with global vendors and peers.
  • Periodic travel, both Domestic and International, up to 15%.

Work Location Assignment: Flexible
Last day to apply: August 7, 2023
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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