Sr. Manager, Ecommerce Jobs

ABOUT THE COMPANY

At Epic Gardening, we’re on a mission to teach the world to grow. Founded in 2013, Epic has become the most followed gardening brand and is the leading creator-led, content-to-commerce business in gardening. Millions of enthusiastic gardeners come to Epic for entertaining and informative growing content across video, blogs, podcasts, social platforms, and books. Through our online store, we offer highly curated, best-in-class gardening products designed to perform well for the gardener and stand the test of time. In December 2021, Epic closed a round of financing from The Chernin Group (TCG). In November 2022, Epic Gardening completed the acquisition of Botanical Interests, a vegetable, herb, and flower packet seed company founded in 1995 and based in Broomfield, CO. The acquisition dramatically expands Epic's product offering and go-to-market channels with the addition of 800+ SKUs and a nationwide wholesale distribution channel.

ABOUT THE ROLE

The Sr. Manager, eCommerce is responsible for managing the day to day DTC eCommerce business, delivering a premier online shopping experience for our customers and setting a strategic direction that allows us to hit aggressive revenue growth targets. The right candidate has a track record of working with eCommerce operations and has extensive knowledge of digital site experience best practices to build a premier online shopping experience.

KEY RESPONSIBILITIES

• Partner with Performance Marketing teams to optimize the flow
• Work in partnership with Marketing counterparts to plan and execute promotional calendar including Lifecycle Marketing and Organic Social
• Partner with Customer Service team to understand and address customer pain points
• Own the Epic Gardening Shop experience and direction; managing product listings, promotions and researching levers to drive growth.
• Optimize the Epic Gardening Social Stores (Facebook/Instagram) to drive incremental revenue
• Leverage our digital reporting suite to understand business trends and report on health of the business
• Work in partnership with Engineering/Product teams to identify and execute on site enhancements and redesigns needed to drive incremental conversion and improved customer experience
• Manage our existing Shopify App plug-ins while researching additional tech solutions to better our online performance

Qualifications

• Deep understanding of UX/UI best practices and metrics
• Experience working with both technical and business counterparts to deliver on a shared vision
• Ability to leverage data sets to make informed business decisions
• 6+ years working in e-commerce businesses with strong digital acumen
• Experience working in a scaled organization; startup experience preferred
• Experience working directly in the Shopify platform and related app ecosystem
• Excellent ability to prioritize, negotiate, and work with a variety of internal and external stakeholders

WORKING AT EPIC

Epic is committed to providing our team with a competitive benefits package. We offer competitive and fair compensation, retirement plans with match, comprehensive health, dental, and vision plans, twelve weeks of paid parental leave, Health Care and Dependent Care FSAs, and more benefits.

EEO STATEMENT

Epic Gardening is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. To achieve our mission of teaching the world to grow, we are building an environment where every employee can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.