Logistics Drayage (Forwarding/Dispatching) Staffs (Ocean Import)

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

• Analyze and report on monthly KPI's for drayage deliveries
• Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
• Find the best solutions in time in case of a pre-pull
• Search backup drayage carriers in case of shortages
• Build relationships with selected drayage carriers and make urgent communication in case of emergency
• Perform ad-hoc reporting as required
• Share daily container delivery schedules with drayage carriers
• Establish delivery status reports and share them with customers
• Create simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze, create, edit, track, and trace select LSPs such as drayage carriers, rail companies, and rail terminals
• Perform other job-related duties as required
• Perform the drayage process of shipment from receiving Arrival Notices and ISF information before the port arrival of the vessel to creating and sending delivery work orders and empty container returns, etc.
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues

Salary: $24 to $27/hr

• Bachelor’s Degree preferred, High School GED required
• Strong understanding of international transportation, ocean shipping, and freight forwarding industry
• Proficient with Outlook, PowerPoint, Word, Excel with v-lookups and pivot tables
• TMS and WMS system experience preferred
• 4+ years of freight forwarding operation or transportation/logistics related experience preferred

• Excellent problem-solving skills
• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected

All your information will be kept confidential according to EEO guidelines.