Live Chat Assistant | Remote | 9 Positions To Fill

Job description:

Talkative is a US-based company that provides companies around the world with talented professionals who can assist with customer support and sales functions through live chat.

We offer F/T, P/T and casual remote job opportunities for individuals seeking to work as live chat agents.

Our diverse network of clients spans various industries, including eCommerce, Healthcare, Education, Telecommunications and Retail. This provides plenty of opportunities for those looking to work for us as live chat assistants.

Talkative provides comprehensive training for all of our staff to ensure that you have the necessary skills and knowledge to excel in your role.

With flexible hours and the ability to work from anywhere in the world, Talkative is an excellent choice for anyone seeking a remote role.

About the Opportunity:

As a Talkative live chat assistant, you’ll have the opportunity to represent our clients and earn money from the comfort of your own home.

You’ll be:

• Escalating complex issues to higher-level support as needed
• Resolving customer issues and complaints in a timely and professional manner
• Responding to customer inquiries and support requests via live chat
• Providing accurate and helpful information to customers

We need additional staff worldwide, as this not only allows us to look after our internationally-based clients, but it can also mean that corporations in different time zones can provide their customers with a greater level of support outside of typical work hours.

You’ll be responsible for providing outstanding customer service and representing our clients in a professional manner.

You’ll be chatting with customers, answering their questions, and helping them resolve any issues they may have.

To be successful in this role, you’ll need to have excellent communication skills, be able to multitask, and be comfortable working in a fast-paced environment.

Skills/Background Needed:

To be considered for one of these roles, you must have a device that can access social media and website chat functions (Phone/Tablet/Laptop).

You must be able to work independently, follow provided steps and instructions closely, and have a reliable internet connection.

You must able to type at least 40 words per minute.

Roles Available:

We currently have 9 full-time positions available. These are based on a 38 hour week.

Compensation:

US$60,000 p.a net.

Location:

This is a remote work opportunity that you can perform from anywhere from the US.

How to Apply:

We welcome your application to join our team.

To apply for this role, simply click on the “Apply” where you'll be taken directly to our website to apply online. This will also allow you to learn more about us.

At Talkative, we are committed to creating a diverse and inclusive workplace where all individuals feel valued and respected. We believe that diversity is a key driver of innovation and creativity, and we strive to foster an environment that welcomes and celebrates differences in all forms, including but not limited to race, ethnicity, gender, sexual orientation, age, religion, ability, and socio-economic background. We actively seek to attract and retain a diverse workforce and are dedicated to providing equal employment opportunities to all qualified applicants and employees/contractors.