Learning Experience Designer (Remote)

Position Summary:
The Learning Designer designs learning solutions and experiences for the enterprise, therapeutic areas and/or Business Divisions that build workforce capability to accelerate talent, improve performance, and mitigate risk through relevant continuous learning experiences aligned to the learning strategy and the global content strategy. The Designer uses business fluency, data driven insights, and design thinking to create scalable, learner-centric, business outcomes focused, innovative, inclusive, science-based high-level designs and learner journeys by persona and role. The designer is also accountable for detailed learning asset design across all learning methodologies and technologies including digital media.
The designer is accountable for working closely with the Learning Developer to ensure asset development aligns to the blueprints, high level designs and learner journeys on which they are anchored. Additionally, the Learning Designer applies expert vendor management and oversees the alignment and quality of vendor-partner developed learning experiences. The Learning Experience Designer must develop and leverage trusted partnerships with team members, stakeholders, and subject matter experts to ensure speed, quality, and cost effectiveness of the learning they design.
Responsibilities:
Uses business strategy, global learning strategy, and data driven insights to design scalable learning solutions in collaboration with the client facing Learning Consultant to ensure achievement of business goals.
Creates high-level designs and learning journeys by persona and role that are scalable, learner-centric, business outcomes focused, innovative, inclusive, science-based
Collaborates closely with the Learning Creation Lead, catalog owner, client facing team, and subject matter experts (SMEs) to design learning experiences aligned to business priorities
Facilitates and leads content creation and experience design sessions, works to assess learner/persona skill gaps, and clearly defines instructional objectives
Leverages data driven insights to create Detailed Design Documents for learning content and assets for learner-centric multi-part learner journeys and experiences to solve business challenges and achieve business outcomes.
Creates any required content scripting leveraging a deep understanding of business unit and/or therapeutic area internal trends, learners, organizational culture, personas, mindset, and skills, and internal limits including change tolerance, leader availability, learner attention/absorption, tools/resources.
Partners with Learning Developers, BPO talent, and vendors as they iterate and develop learning solutions and assets in accordance with the Detailed Design, ensuring assets are created in a way that can be scaled to additional audiences and needs, reducing redundant spend and work
Oversees learning design and development vendors when work is outsourced to ensure alignment to standards, high-level design, defined learner experience and business outcomes.
Works with Delivery point to support the certification of trainers as required.
Core Capabilities:
Business acumen, including therapeutic/scientific acumen (particularly for therapeutic area designers)
Learning Design and Development (i.e., assess, design, develop, & evaluate)
Communication
Team collaboration
Program management
Change management
Stakeholder management
Vendor management
Digital learning and learning management systems
Required:
Bachelor’s degree in instructional design, learning technology, adult education, or other related discipline
6+ years of related experience (4+ with master’s degree)
1+ years of experience as a Learning Designer with experience leading the design and development of learning solutions to drive mindset, skill and behavior change to achieve business outcomes
Up to date instructional design and learning science applied to live, virtual, online, social, adaptive and in the flow continuous learning experiences
Use of innovative digital learning technologies and scalable user interfaces for web and mobile learning experiences
Applies design thinking principles to assess and solve for learner/persona capability gaps
Strong conceptualization, visual communication, and storyboarding ability
Ability to create wireframes and visual design mock-ups
Strong communication skills, verbal and written, for both technical and non-technical learning
Co-creates, collaborates, and builds trusted partnerships with team and business stakeholders
Leverages data driven insights to drive decisions
Agility, flexibility, working in a fast-paced iterative environment
Creative thinking, strong problem-solving, continuous improvement capability
Ability to guide / mentor Learning Developers and troubleshoot issues
Management of design and development vendors
Assess capability, evaluate, and measure value and business impact
Stakeholder analysis and management, change management
Business acumen and ability to rapidly learn business and cultural contexts
Preferred:
Experience as a Learning Designer of dynamic learning solutions and role curriculum
Pharmaceutical or healthcare industry experience
Experience working globally
Possesses a continuous learning mindset towards technology and finding new ways to improve the learner experience
Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
Who we are …
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for …
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees
Current Contingent Workers
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Know Your Rights
EEOC GINA Supplement
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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.
Expected salary range:
$97,680.00 - $153,700.00
Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.
Learn more about your rights, including under California, Colorado and other US State Acts
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Requisition ID: R231890