Kroger Health Contract Manager

Company Name: Kroger General Office

Position Type: Employee

FLSA Status: Exempt

Position Summary

Contract with accounts by negotiating network rate, guarantees, contract language, services, and individual networks. Execute negotiation strategy, understanding key results hoped to gain from negotiation, data needed to support negotiation position, and reporting showing contract compliance and overall performance. Maintain key account relationships troubleshooting issues, performing regular business reviews ensuring business is performing as expected and terms of the agreement are followed. Serve as SME with regard to contracts they have been assigned providing information to internal departments as needed. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Execute negotiation strategy, key results hoped to gain from negotiation, levers to pull and data needed to support negotiation position
• Assist with special projects as assigned
• Conduct initial business, redline of agreements and work with Legal & Compliance during the redline process, including ability to distinguish business decisions from legal decisions and bring the appropriate parties together to make such decisions
• Review performance against contract, BER/GER tracking, and performance to clawback DIR fees
• Communicate negotiation updates with key leaders receiving direction for next steps and execute accordingly
• Resolve account complaints, in support of division efforts to drive growth with business initiatives
• Review financial reports, quarterly earnings calls, press releases, and other reports to keep informed of information that may impact the relationship or profitability of the relationship; summarize/share findings for key leaders
• Communicate financial impacts to peers and other functional areas for modeling/tracking purpose
• Serve as Subject Matter Expert (SME) of the account, providing information as requested by internal departments
• Support senior contract manager with negotiating network rates, guarantees, contract language, services, and individual networks
• Prepare counteroffers, obtains necessary approval prior to sharing externally
• Travel to foster successful relationships with internal/external stakeholders
• Prepare presentations for quarterly business reviews, provides internal facilitates meetings, tracks action items and sends follow up notes as needed to memorialize conversations
• Compare results with available benchmark data, summarizes key findings sharing with key leaders; proactively communicate BER/GER performance to accounts assigned
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Work with reporting and analytical team to understand financial implications of contracts and financial value of changes

Minimum Position Qualifications

• Strong negotiation skills and ability to influence others
• Ability to develop strong relationships and effectively communicate with all levels of the organization and external partners
• Demonstrated ability to maintain confidentiality and protect sensitive information
• Ability to balance strategic thinking and attention to detail
• Associate Degree
• 2+ years of contracting experience
• Ability to successfully manage others
• Strong familiarity with Third Party Payor industry/technical terms and processes

Desired Previous Experience/Education

• 2+ years of experience redlining documents
• 2+ years of experience billing third-party claims in a pharmacy
• Any project management experience
• 2+ years of lead pharmacy technician experience
• Bachelor's Degree
• 2+ years of analytical experience

Education Level: Associates Required

Required Travel: None

Required Certifications/Licenses: None

Position Type: Full-Time

Regions: General Office- Cincinnati

States: Ohio

Keywords

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Cincinnati || 555 Race St || 45202 || Kroger General Office || [[mfield2]] || Health & Wellness || Employee || Exempt || Full-Time || None