Customer Service Delivery Driver - New Johnstown/Noco Kroger Fulfillment Center! ($22.00)

Department: Transportation
Position Type: Full Time
Position Reports To: Transportation
Position Supervises: N/A
Pay Level: ($22.00)
FLSA Status: Non-Exempt

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Provide excellent customer service while delivering orders to the customer
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Control and maintain an accurate record of customer deliveries
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Operate company provided technology devices for mapping and customer interaction
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Assist fellow drivers that may encounter difficulties while out delivering

Minimum Position Qualifications

• Must annually pass a DOT regulated medical exam
• Excellent communication and customer service skills
• Must be at least 21 years old
• Ability to operate a delivery van and handheld tablet device
• Valid driver's license
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must have a good driving record

Desired Previous Experience/Education

• Any customer service experience
• High School Diploma or GED
• May require chauffer's license in some states
• Any delivery driver experience

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Driver's License
Shift(s): Evening
Regions: Mountain

States: Colorado