Key Account Manager H&R - Ny

Our Company

Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,400 employees at 14 branches, expanding to more than 100 countries and has been selected as Official Supplier to 8 editions of the Olympic Games - from Sydney 2000 to Tokyo 2020.

If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!

About The Role

Rare and exciting opportunity to join us in this unique, project and account management role for our National Key Accounts.

This role encompasses a blend of responsibilities including ensuring sales targets are met (or exceeded), growing revenues and improving the P&L in each assigned account, identifying new business opportunities and maintaining excellent client relationships – helping our clients to succeed, anticipating their needs, and being their key contact point.

This role provides you with the opportunity to be the ‘face of Technogym’ to our core, key client base with facets of strategic planning, end-to-end account management, presenting solutions and offering exemplary customer service to your assigned accounts.

Responsibilities

• Improve the P&L and debtor days on each account. Be equipped and ready to advise clients on funding solutions to finance projects and, internally be able to provide timely, reliable and structured Forecast and Pipeline Management to Sales Manager and HQs
• Deliver an exceptional customer experience. This entails developing strong relationships with key stakeholders to enhance sales and customer retention, and also managing collaborative relationships within the internal Technogym team – specifically sales support, logistics, after sales and accounts
• Develop a thorough understanding of key clients' needs and maximise annual revenues from assigned accounts for equipment, network and service in line with their annual budget and company seasonality. Visiting 100% of customer sites in the designated accounts
• Recognise and follow up on opportunities for up-selling within assigned accounts and plan for renegotiation with existing accounts when agreements expire
• Define the local segment market strategy, attending exhibitions, trade shows and industry events where possible. Present regularly to decision makers and influencers to update and educate on new products and solutions and follow up on all opportunities to promote the brand and develop new business
• Guarantee the best use of CRM to have clean and update market data and improve sales force productivity
• Project manage major national re-design projects for national key accounts within the portfolio

Requirements

• Direct sales and marketing techniques gained in a previous role with demonstrable relationship management, consultative selling and negotiation skills developed over time
• Master Degree in Economics or similar would be preferred
• 8+ years’ experience in a B2B sales role, preferably within a premium/luxury brand
• Strong CRM management knowledge (preferably Salesforce.com), together with financial acumen and P&L management experience
• High credibility at a senior level across C-suite executives, and also with on-site general managers. Adept at working with different styles/audiences to suit the business need or task in hand
• Exceptionally organised and able to deal calmly with high pressure situations and/or ever changing deadlines
• Experience of, or a proven interest in the fitness industry is highly desirable but not essential if the candidate possesses strong account management/solution selling/strategic thinking/relationship skills

Passion for Sports, Enthusiasm, Humility, Pro-activity, and Ethics complete the desired profile

Technogym is an Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true