Key Account Manager (Kam), Americas

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

Why is this an exciting opportunity?

An exciting opportunity has arisen to join the Global Travel Retail Team as Key Account Manager, GTR. GTR as a channel affords employees the unique opportunity to translate & execute the Global account strategy within an assigned region; engaging key customers, cross-functional colleagues and domestic teams, to fully unlock our growth ambitions. The KAM's role is to lead the relationship with one of the GTR team's most strategically important regions in order to increase market share, accelerate profitability and drive luxury brand visibility aligned to Beam Suntory's commercial & corporate mission. To achieve this, we require a highly motivated candidate with fantastic interpersonal skills, able to build collaborative relationships in order to succeed in this hugely influential area of our business.

Job responsibilities:

• Act as the champion for your customer internally and develop strong relationships with key internal colleagues ensuring a proactive approach to delivering success
• Deliver on RSVP3 goals annually (Range, Space, Visibility, Price, Promotion & Persuasion) at Account & store level
• Commercially astute in effective negotiation, with a value-added approach to sales & strong problem-solving skills
• Lead the strategy & agenda on Brand Ambassador efficiency & optimization across all markets to deliver brilliant execution
• Create & implement Joint Business plans with your region to achieve the objectives of both Beam Suntory & the customer
• Lead the management of your customer relationships, maximizing opportunities for the joint benefit of Beam Suntory & our customers:
• Collaborate with internal customer team to ensure regional strategy is aligned to the overall customer approach, with opportunities for local differentiation
• Develop a strong customer contact strategy and deploy this to maximum effect, supported by internal cross functional stakeholders
• Preparation and execution of GTR strategy to deliver executional & financial performance goals for the region
• Understand market dynamics, market trends and competitor activity and utilize this information to develop plans that assist in Beam Suntory winning in the marketplace
• Undertake regular account analysis & continuously monitor performance (such as P&L metrics, forecast accuracy, competitor awareness) with appropriate planning and interventions to ensure achievement of company goals

Qualifications & experience:

• Ability to travel - up to 35%
• Strong commercial acumen & financial understanding
• Team player with a strong collaborative approach
• Aptitude to lead & manage change
• Excellent negotiation & influencing ability
• Ability to work under pressure with a 'can-do' attitude
• Ideally 3-5 years FMCG experience
• Customer focused strategic thinker
• Good administrative and organizational management
• Strong analytical skills and ability to deal with complexity
• Resilience in adversity
• Creative flair with an eye for shopper needs & category insight

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.