Key Account Manager – Pharmacy Sales

The Key Account Manager - Pharmacy Sales (KAM) role will be responsible for developing and managing critical business relationships with designated hospital and health system accounts. The objective of this position is to grow Humana Specialty Pharmacy (HSP) script volume and revenue through identifying the specific needs of prioritized health systems, and delivering tailored solutions that maximize the HSP value proposition for these systems. This relationship-focused role will collaborate with the sales team to execute innovative growth opportunities across the portfolio.

Responsibilities

The Key Account Manager - Pharmacy Sales responsibilities include:

• Execute client-facing engagement strategy; responsible for navigating system structures to identify key specialty pharmacy decision markers. Serve as primary point of contact for key stakeholders
• Achieve a set of organizational objectives
• Travel to client sites as needed to build and maintain key external relationships
• Analyze healthcare ecosystem landscape and data to develop account prioritization within defined territory; identify and track target accounts on a daily, weekly, and monthly basis
• Define and deliver the HSP value proposition customized to a unique health system audience
• Collaborate with the sales team to follow through on sales leads; build matrixed relationship with internal stakeholders to develop strategy on key accounts
• Create engagement and messaging strategy execution plan for target accounts in collaboration with HSP outside selling representatives
• Partner with hospitals and health systems to create customized solutions that meet organizational needs, leveraging the full scope of HSP capabilities including in the 340B marketplace

Required qualifications:

• Ability to manage multiple projects/initiatives at one time
• Previous experience interacting with C-suite level hospital leadership; ability to build and grow relationships at executive level
• Proven track record of creating strong, long – term business relationships Ability to lead both customers and internal executives and managers on key initiatives
• Strong analytical abilities and business acumen related to the healthcare environment and external trends
• Ability to travel
• Advanced Problem-solving and negotiation skills
• Proven track record of creating strong, long – term business relationships
• Ability to work on a team in a collaborative environment
• Bachelors Degree
• 8+ years of previous specialty pharmacy, pharmacy, or healthcare sales experience

#LI-Remote

Preferred Qualifications

• Ability to lead both customers and internal executives and managers on key initiatives.
• Excellent written and oral communication skills
• Ability to manage multiple projects/initiatives at one time.
• Salesforce CRM experience
• 2+ years of specialty pharmacy sales experience preferred.
• Advanced Problem-solving and negotiation skills

THIS ROLE IS REMOTE IN GEORGIA

Travel Is Required within the state- up to 50% of the time.

Additional Information

Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana’s secure website.

According to Humana’s COVID-19 policy, vaccination and masking is required regardless of vaccination status (with exception for eating and drinking) for associates working in a clinical setting where patients receive care (e.g., pharmacy retail locations, clinics, home care). The policy only requires the primary series alone (first and second vaccine). Boosters are encouraged, but not required. Associates have the option to request an accommodation for medical, religious or other personal needs.

Please note: Some areas of our business, such as the Primary Care Organization including CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers and others, may be required to adhere to federal, state or local or additional workplace guidelines

Scheduled Weekly Hours

40