Junior System Administrator - System Monitoring (Remote)

Position Summary

A2 Hosting is currently seeking a Jr. System Administrator to join our team! The Jr. System Administrator will be responsible for monitoring server stability and assisting with investigating and solving internal technical issues to enhance the customer experience of our clients.

Working closely with a team of passionate professionals and leaders, the Junior System Administrator will be an integral part in ensuring that A2 Hosting is a leader in web hosting services.

This position is 100% fully remote.

Essential Duties And Responsibilities

• Perform related duties as assigned, within scope of practice, to ensure individual, team, and organizational success
• Work closely with other internal departments on the best practices for monitoring and resolving issues when alerts are received
• Work together with our support teams to resolve any customer impacting server issues.
• Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues
• Add, modify and remove monitoring checks as business needs change
• Provide solutions to moderately technical issues from internal business units
• Document system incidents for follow up

Required Skills And Experience

• Ability to work on your own or as a team in a fast paced and constantly changing environment.
• Experience writing basic shell scripts to help automate routine tasks
• Basic troubleshooting knowledge in web hosting software such as Apache, MySQL and Exim in a CLI (SSH) interface
• 2+ years of Linux (CentOS/RHEL) System Administrator experience required
• The ability to read technical documentation and execute commands based on a troubleshooting guide
• Exceptional verbal and written communication skills; ability to read, write, and speak effectively in English to communicate technical information with team members, customers, and leadership

Why Work For A2 Hosting

We invest in our Team Members and promote from within. We have extensive technical training that all Team Members receive when hired, this will aid in your success within your role. Here is more about what we offer:

• Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
• Company-sponsored life and disability insurance (for US Team Members only)
• Company-matching 401k, traditional or Roth (for US Team Members)
• Subsidized health insurance; dental and vision coverage also available (for US Team Members)
• The ability to work from home; this position is 100% remote
• Paid parental leave

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

To the US applicants - we are licensed to do business in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OK, OR, PA, SD, TX, UT, VA, VT, and WI.

About A2 Hosting

Our growth has stemmed largely from our CEO's and team's strong technical focus and experience. We've built the industry's leading customer service team and continually do everything we can to offer faster service than our competitors. Our user-friendly solutions have you covered whether you're a brand new user looking to start a website or an expert developer; a small venture or even a large business. We've got you covered whether you're looking to host Linux, Windows, Joomla, WordPress, Drupal or something in between. The bottom line is that we love what we do and love working with users like yourself!

Offering the level of service we would want to use ourselves has been a lot of hard work because we never settle for just "good enough". Like you, we take our websites and web development seriously. It's been worth it though because we enjoy making our customers happy and helping you succeed. If it were easy, every hosting company would offer the same level of service. They don't.