Primary Job Role
Monitors compensation, performance evaluation, progressive discipline, benefits and other human resources programs to ensure compliance with current policies and regulatory requirements. Consults with the HR Operations Manager to provide and obtain applicable information to ensure the consistent administration of human resources programs/procedures.
Under direction of the HR Operations Manager, responds to employee relation issues, gathers all documents, conducts interviews, and works closely with other team members to resolve employee complaints; makes recommendations for appropriate action to be taken in accordance with regulatory requirements, company policy and past practice. Consults HR Operations Manager and works closely with the legal team (internal and external) for any HR legal proceedings.
Assists HR Operations Manager in identifying, analyzing and adjusting policies / procedures to ensure consistency and compliance with employment regulations.
Processes change in status forms. Ensures forms are forwarded to appropriate personnel. Maintains and tracks online offer process for internal candidates to ensure timely entry into UKG.
Develop/maintain the affirmative action programs; files EEO-1 report annually; maintains and files all other records, reports, and logs to conform to EEO regulations.
Works in conjunction with HR Operations Manager as main contact / coordinator for all unemployment claims, to including responding to claims and representing Ring Power in disputed claims.
Processes terminations, reviews & analyzes exit interview data and makes recommendations to the management team for corrective action and continuous improvement.
Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. Facilitates and/or provides training to the workforce as needed.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Information Gathering Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Takes Initiative Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Resource Management Manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Plans so that the right resources are assigned to the right tasks. Assigns and manages assets in a manner that supports an organization's strategic goals. Effectively and efficiently allocates all human, financial, and material resources to meet business objectives.
Adaptability Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience
Formal Education High School diploma or GED
Experience 3-4 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
PHR or SHRM-CP
Updating of Knowledge
Job requirements change requiring re-training to stay current every 1-2 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
Creativity Job requires extensive creativity and a constant need to find new and improved solutions to be effective.
Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.
Working Environment
Stress Load Constant exposure to these stresses (more than 80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed after regular business hours with occasional requirements to work days, holidays and weekends.
Organizational Impact
A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
N/A Climbing
N/A Balancing
O Stooping
N/A Kneeling
N/A Crouching
N/A Crawling
O Reaching
O Standing
C Sitting
F Walking
O Feeling
O Fingering
O Grasping
C Repetitive Motion
C Talking
C Hearing
O Pushing - Up to 25 lbs.
O Pulling - Up to 25 lbs.
O Lifting - Up to 25 lbs.
N/A Pushing - 26-50 lbs
N/A Pulling - 26-50 lbs.
N/A Lifting - 26-50 lbs.
N/A Pushing - Over 50 lbs.
N/A Pulling - Over 50 lbs.
N/A Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions Protection from weather but not necessarily from temperature change.
O Outside environmental conditions No effective protection from weather.
O Extreme cold Temperatures below 32 degrees for periods of more than one hour.
N/A Extreme heat Temperatures above 100 degrees for periods of more than one hour.
N/A Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A Vibration Exposure to oscillating movements of the extremities of whole body.
N/A Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
N/A Oils There is air and/or skin exposure to oils and other cutting fluids.
N/A Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
