It Specialist Jobs

Role: IT Specialist

Location: Charlottesville, VA - 22901

Duration: 12 Months on W2 (Possibility of project extension)

Shift: 8:30 AM to 5:30 PM (EST)

100% Remote role. Must work in EST timezone (8:30 AM to 5:30 PM)

Skills Looking For:

- Point of Care division

- Exp. with the Mirth Interface engine and Understanding of HL7 is a requirement; JavaScript and VB 6 interface skills are a must (they won't write new code but must be able to read and understand it).

- Not looking for an analyst to perform the project work; instead need someone to assist before the project gets started.

- Somebody with troubleshooting skills. Someone who will be able to access and effectively communicate the type of project work that the customer is looking for.

- Need someone with help desk experience specifically in the point of care; resolve interface.

- Work through the ticket system; speaking directly with customers and investigating what could either be a complaint or a request for a project and being able to identify and translate customers' non-IT requests into technical requests.

- Need to have great customer service skills and be well-spoken as they will be the face of Abbott. Must be able to compose professional emails.

Education and Experience:

- Bachelor preferred with 2 to 3 years of experience

- Minimum associate's degree with 5 years of experience.