Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
It Tech Specialist I - Remote
Recruited by Mayo Clinic 8 months ago
Address , Rochester, 55901
$108,306 - $157,040 a year
It Operations Manager Jobs
Recruited by Mana Products 8 months ago
Address New York City Metropolitan Area, United States
Director, It Operations Jobs
Recruited by Shake Shack 9 months ago
Address , New York, 10014
$141,550 - $192,050 a year
It-Cybersecurity Internship Jobs
Recruited by errorHandle 9 months ago
Address New York, NY, United States
Director, It Operations Jobs
Recruited by Shake Shack 10 months ago
Address New York, NY, United States
It Specialist I Jobs
Recruited by Rivers Casino & Resort Schenectady 10 months ago
Address Schenectady, NY, United States
It Specialist Jobs
Recruited by Excelsior Care Group 10 months ago
Address Florida, United States
Specialist, Fp&A – Corporate
Recruited by CHANEL 10 months ago
Address New York, NY, United States
Specialist, Asset Operations, Peacock
Recruited by Peacock 11 months ago
Address New York, NY, United States
L2 It Technical Support Specialist
Recruited by New Millenium Consulting 11 months ago
Address New York, NY, United States
It Technical Support Jobs
Recruited by TC ITECH Sdn Bhd 11 months ago
Address , Sultan, Wa
It Specialist Jobs
Recruited by RecruitTalent, LLC. 11 months ago
Address New York, NY, United States
It Tech Analyst Jobs
Recruited by Huntington Bank 11 months ago
Address , New York, Ny
$60,000 - $75,000 a year
It Specialist Jobs
Recruited by Weather Routing 11 months ago
Address , Glens Falls, 12801, Ny
It Specialist Jobs
Recruited by Morning Brew 11 months ago
Address , New York, Ny
$95,000 - $105,000 a year
It Specialist Jobs
Recruited by The Job Network 11 months ago
Address Armonk, NY, United States
It Operations Specialist Jobs
Company | SEVENROOMS |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-21 |
Posted at | 10 months ago |
The Team & Role
- Manage the procurement of our hardware supply chain, this includes but not limited to working with our international partners
- Execute on our technology onboarding process for new hires (full-time employees and contractors), ensuring they have what they need to be successful; this includes hardware and software
- Execute on our technology offboarding process, ensuring assets are returned and access is appropriately revoked in a timely manner
- Support our birthright process (Role Based Access Controls - RBAC), helping new hires gain access to systems they require on the first day while maintaining least privilege principles
- Build and maintain Self Help portal and FAQs to reduce IT touchpoints and empower end users to effectively self-sere with these resources
- Be the primary first point of contact for anyone seeking technical assistance supporting a hybrid workforce (remote and in-person)
- Evaluate and resolve day-to-day general IT support tickets, troubleshooting, access management and problem escalation
- Develop and design improvements to our IT support workflows that will help streamline processes and improve efficiencies of our Help Desk
- Identify the appropriate team to dispatch solution requests in order to meet our department SLA’s
- Organize, store and manage IT inventory including wiping devices, hardware disposal and repurposing used devices
- Maintain our on-site IT operations including networking, audio/visual, hardware troubleshooting, physical security and other onsite related responsibilities
- Own and manage IT assets across the organization using Snipe-IT and ensure accurate reporting and data (i.e., inventory, cost, invoices)
- Maintain IT operational metrics to measure and report on team performance (i.e., CSAT, FRT etc.)
- Support the Information Security Office in maintaining compliance with industry security and compliance standards (e.g. SOC 2, PCI, ISO27001, GDPR etc.)
- 3+ years of experience in an IT Support or IT Operations role, preferably at a fast-growing technology startup
- Highly detail oriented and strong project management skills
- Experience with bash scripting, python, APIs and Okta Workflows is a plus
- Problem solver, looking to make a meaningful difference
- Bachelor's degree in a Computer Science, Engineering, MIS, IT or related discipline or equivalent experience
- System administration experience with key corporate technologies preferred including Kandji, Intune, Okta, Google Workspaces, JIRA, Zendesk, SnipeIT and other common corporate applications
- Passion for learning new things and solving complex problems
- Customer-driven and employee-facing mindset
- Strong verbal and written communication skills; able to communicate with technical and non-technical audiences.
- Strong experience in an IT support role working with Apple hardware (i.e., MacOS, iOS, Apple Hardware) and cloud-based SaaS technologies (i.e., Okta, Google Workspaces, Zoom, Kandji,JAMF, BambooHR etc.)
- Ability to be onsite in our New York office a minimum of 2+ days a week and have experience working with colleagues across time zones (GMT-4, GMT+1, GMT+10)
- Highly organized and proactive individual with the ability to multitask effectively and think critically
- Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
- The salary range for this role is $80,000-$90,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
- Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.
- Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
- A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
- Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
- Forbes Best Startup Employers (2022)
- Inc. Best Workplaces (2022, 2020)
- VentureFizz Unique PTO (2022)
- Built in Best Places to Work NYC (2022, 2021, 2020)
- Please be aware that our team will ONLY reach out from email addresses ending in @sevenrooms.com (for example, [email protected] or [email protected]) and we will not use text messages for any initial outreach or interest on your application. In addition, SevenRooms will never ask for any financial commitment from an applicant as part of the recruitment process, and the first step of any SevenRooms interview process will be an initial phone or video interview conducted by one of our in-house recruiters. If you suspect any suspicious activity related to your application, please reach out to: [email protected].*
- Ragan’s Platinum HR Awards Finalist (2022)
- Inc. 5000 (2022)
- Built in Best Place to Work NYC - Midsize Companies (2022)
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago