Intermediate Claims Specialist/Assistant

Handle the initial processing and follow up of life and/or annuity claims.
Responsibilities:

• Mail claim forms and correspondence to beneficiary or representative.
• Prepare new claim file in AWD system with information for the Examiner who will pay/deny the claim.
• Monitor for requested information and send follow up letters on pending claims as needed.
• Identify all policies held by the insured within multiple company admin systems.
• Respond to claims notices received from the Call Center or other sources.
• Track production numbers.
• Handle escheat prep or other actions as needed.

Qualifications:

• One year of claims or related processing experience
• High school diploma or equivalent
• Organizational skills
• Good understanding of claims and insured search protocol
• PC proficiency to handle high volume processing
• Research skills and attention to detail

Preferred Qualifications:

• Life and/or annuity claims experience
• Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations

Working Conditions:

• Your working location designation is Remote. Remote means that you will not be expected to work from a Company office location on a routine basis. When not working in a Company office location, you will be expected to work from your home or other approved workspace in the U.S.
• Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** 

The salary for this position generally ranges between $35,000 - $45,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.  
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company discretion.